I'm in to repair a lock. It's a simple matter of tightening a screw if these people could either get off their ass, do some simple troubleshooting, and tighten it themselves, or call me in when the problem starts. But instead they never call me in until it fails completely.
I take a look and see that the screw and catch have fallen off. A quick look and I find the catch, now I only have to find the screw. I explain to the user that a screw has fallen out, I have to look in her drawer to see if it fell in there. Shortly after, she demands to know why I am looking in her drawer. Sorry, I just said that I have to look in your drawer, when you acknowledged me, I assumed you understood. So now I have to re-explain what I'm looking for. Well there is no way that it's in there because the cabinet was empty when she came to the cubicle, she looked for the screw and it wasn't there. Okay, well you didn't see the catch, isn't it possible that you didn't see a tiny black screw in the black drawer. Nope, that's impossible. Allrightythen, well sometimes they fall behind the drawer, so I'm just going to take a peek. I get to work, and have to put up with her crawling up my ass the whole time telling me that it's a waste of time. I desperately want to find this thing just to shut her up and prove her wrong, but I have no luck. I have to stop myself from slapping the smug "told you so" look off of her face.
But it doesn't stop here. I don't want to have to deal with this conceited bitch again, so I decide to steal a part from a vacant cubicle. I'm back and have it repaired in seconds. All I need is for her to turn the key to make sure it's locking properly. Okay, well she's got to shut down her computer, straighten out her paperwork, close her books, pull her chair out, brush her teeth, comb her hair, pick up her dry cleaning, get the car washed..... LADY, just turn the fucking key!!!! Finally, she turns the key. Yes, she knows that the key turns, but it's not locking. Yes it is locking, pull the handle. No, there's no need to do that, she knows it doesn't lock. I JUST FIXED IT! No you didn't, you don't have the part. I took the part from over there, it's fixed, pull the fucking handle! HUH??????? Oh, it's fixed. Wow that was fast. Yeah, would have been if I didn't have to put up with you this whole time.
I take a look and see that the screw and catch have fallen off. A quick look and I find the catch, now I only have to find the screw. I explain to the user that a screw has fallen out, I have to look in her drawer to see if it fell in there. Shortly after, she demands to know why I am looking in her drawer. Sorry, I just said that I have to look in your drawer, when you acknowledged me, I assumed you understood. So now I have to re-explain what I'm looking for. Well there is no way that it's in there because the cabinet was empty when she came to the cubicle, she looked for the screw and it wasn't there. Okay, well you didn't see the catch, isn't it possible that you didn't see a tiny black screw in the black drawer. Nope, that's impossible. Allrightythen, well sometimes they fall behind the drawer, so I'm just going to take a peek. I get to work, and have to put up with her crawling up my ass the whole time telling me that it's a waste of time. I desperately want to find this thing just to shut her up and prove her wrong, but I have no luck. I have to stop myself from slapping the smug "told you so" look off of her face.
But it doesn't stop here. I don't want to have to deal with this conceited bitch again, so I decide to steal a part from a vacant cubicle. I'm back and have it repaired in seconds. All I need is for her to turn the key to make sure it's locking properly. Okay, well she's got to shut down her computer, straighten out her paperwork, close her books, pull her chair out, brush her teeth, comb her hair, pick up her dry cleaning, get the car washed..... LADY, just turn the fucking key!!!! Finally, she turns the key. Yes, she knows that the key turns, but it's not locking. Yes it is locking, pull the handle. No, there's no need to do that, she knows it doesn't lock. I JUST FIXED IT! No you didn't, you don't have the part. I took the part from over there, it's fixed, pull the fucking handle! HUH??????? Oh, it's fixed. Wow that was fast. Yeah, would have been if I didn't have to put up with you this whole time.
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