We had a prize in yesterday, oh yes we did ...
The store was pretty busy, not surprising on a Saturday. And here comes a customer wanting a medium-sized dark coffee.
Me: "Oh, I'm sorry, we're just brewing some more now; we had run out. It will only take a couple of minutes."
SC: *frowning* "How many minutes?"
Co-worker: "Two or three."
SC continues to frown. I glance at the counter behind me and see that the coffee is brewing; in fact, some other CW has put a different customer's personal cup underneath the spout and jacked open the pour handle so the coffee is dribbling steadily into the cup (something I have been told not to do. Which is another reason I want to leave here: contradictory orders from pretty much everybody.)
Customer decides on an espresso-based coffee rather than brewed. I mark the cup and set it in the lineup.
I swear, two minutes later she steps back up to the counter in front of me. "Is my drink ready?"
Lady, do I LOOK like I've got anything to do with your drink? Why don't you ask the TWO people who are actually making the drinks ... and who are scrambling to keep up with the orders?
I lean over and grab her cup. "Hey, guys, is this lady's [drink] ready yet?" (It obviously isn't but she can't see that.) The manager quickly makes her drink and the last I saw of her, she was stalking out of the store, her bearing and walk making it clear that she was QUAYTE unhappy at being forced to wait a few minutes for her drink.
Ya know, if your schedule for the day says "Save Civilization As We Know It" and your timeline for doing so is measured in nanoseconds -- maybe you should think twice about stopping for a coffee. Especially when you walk in and see a small mob of customers hanging around the area where you pick up your drinks.
The store was pretty busy, not surprising on a Saturday. And here comes a customer wanting a medium-sized dark coffee.
Me: "Oh, I'm sorry, we're just brewing some more now; we had run out. It will only take a couple of minutes."
SC: *frowning* "How many minutes?"
Co-worker: "Two or three."
SC continues to frown. I glance at the counter behind me and see that the coffee is brewing; in fact, some other CW has put a different customer's personal cup underneath the spout and jacked open the pour handle so the coffee is dribbling steadily into the cup (something I have been told not to do. Which is another reason I want to leave here: contradictory orders from pretty much everybody.)
Customer decides on an espresso-based coffee rather than brewed. I mark the cup and set it in the lineup.
I swear, two minutes later she steps back up to the counter in front of me. "Is my drink ready?"
Lady, do I LOOK like I've got anything to do with your drink? Why don't you ask the TWO people who are actually making the drinks ... and who are scrambling to keep up with the orders?
I lean over and grab her cup. "Hey, guys, is this lady's [drink] ready yet?" (It obviously isn't but she can't see that.) The manager quickly makes her drink and the last I saw of her, she was stalking out of the store, her bearing and walk making it clear that she was QUAYTE unhappy at being forced to wait a few minutes for her drink.
Ya know, if your schedule for the day says "Save Civilization As We Know It" and your timeline for doing so is measured in nanoseconds -- maybe you should think twice about stopping for a coffee. Especially when you walk in and see a small mob of customers hanging around the area where you pick up your drinks.
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