Tuesday, a customer asked to see a manager and since the store director wasn't in the store I paged the assistant store director. A few moments later, a police officer made the same request. I told him that I made the page already and asked if he wanted it made again. He agreed so I paged the assistant store director again.
Eventually, the store director and the coworker that was the FEM that day (actual FEM had the day off) came up with a lady that was caught shoplifting and I directed them towards the police officer. The lady was saying something that I can't remember and she was walked out by the assistant store director, the fill-in FEM, and the police.
I was at self checkout which was near the door so I could see some of what was going on outside. I ended up seeing the lady surrounded by 3 police officers and her arms were behind her back which meant that she had been handcuffed.
The assistant store director ended up having to write a statement and the cart of groceries that the lady attempted to shoplift was retrieved. It turned out to be various items from different departments.
Eventually, the store director and the coworker that was the FEM that day (actual FEM had the day off) came up with a lady that was caught shoplifting and I directed them towards the police officer. The lady was saying something that I can't remember and she was walked out by the assistant store director, the fill-in FEM, and the police.
I was at self checkout which was near the door so I could see some of what was going on outside. I ended up seeing the lady surrounded by 3 police officers and her arms were behind her back which meant that she had been handcuffed.
The assistant store director ended up having to write a statement and the cart of groceries that the lady attempted to shoplift was retrieved. It turned out to be various items from different departments.
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