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Just another day in the Hospitality Coal Mines

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  • Ironclad Alibi
    replied
    Quoth Christmas Is Coming View Post
    Here is a big bottle of your favorite alcoholic beverage. You have my permission to drink on the job.
    Quoth WishfulSpirit View Post
    I don't drink but thank you!
    All beverages, and cookies, offered on this forum are certified healthy for you.

    But watch out for the stuff that shows up offline.

    Leave a comment:


  • taxguykarl
    replied
    Quoth WishfulSpirit View Post
    I don't drink but thank you!
    At this rate: YET!

    Leave a comment:


  • Catwoman2965
    replied
    it never ceases to amaze me how some people manage to make it through a day. My one boss is one of them. She really has NO CLUE how anything works. nothing at all. and is technologically challenged and ignorant.

    Some recent examples: apparently she disputed a charge on her cc, which was granted. But then had to call to find out WHY they deducted reward points from her account for the transaction that was disputed. Um, because the charge was REVERSED so you didn't earn points for it.

    Then she had to ask HOW to redeem her points. she couldn't figure it out on their website. OMG.

    Leave a comment:


  • Rosco the Iroc
    replied
    LOL I hear DEVO reading this.

    Leave a comment:


  • CrazedClerkthe2nd
    replied
    Ye Gods.

    I hope you told the manager about the disappearing coworker. Also I noticed your list didn't include anyone trying to haggle you on the rates. Did you get lucky or does that happen too frequently to even mention?

    Leave a comment:


  • dalesys
    replied
    Fourteen... Fourteen... Fourteen... Fourteen...

    Hey! What are they doing here?!!!

    Fifteen...

    Leave a comment:


  • Buzzard
    replied
    At some point, I'd have to recommend breaking out a large bottle... of chloriform. It makes the day go so much easier... or at least until someone starts asking those uncomfortable questions about the room full of snoozing idiots. Yup, one more for the pile.

    Leave a comment:


  • WishfulSpirit
    replied
    I don't drink but thank you!

    Leave a comment:


  • Christmas Is Coming
    replied
    Here is a big bottle of your favorite alcoholic beverage. You have my permission to drink on the job.

    Leave a comment:


  • dalesys
    replied
    Quoth WishfulSpirit View Post
    ...(I haven't even been here an hour yet! Send Help! Or Coffee!)
    Extrastrength Prozac!

    Leave a comment:


  • WishfulSpirit
    started a topic Just another day in the Hospitality Coal Mines

    Just another day in the Hospitality Coal Mines

    Lets do a count for today:

    Guest doesn't understand that non-refundable means non-refundable: 1

    Guest calls hotel to ask for information while "looking at the website" and said information is right in front of their face on the website: 2

    Guest can't figure out how to print a boarding pass: 3

    Coworker disappears for 20+ minutes with no explanation: 2

    Guest asks why we need a card because they paid for the room online: 1

    "I don't know what a browser is!": 1

    (I haven't even been here an hour yet! Send Help! Or Coffee!)

    EDIT: Updated the count and more fun from today

    Guest upset because our shuttle hasn't come pick them up but didn't call us: 1

    Central calls to ask for information that is clearly listed in the terms and conditions for certain package deals

    Guest upset that they weren't given information on how to connect to wifi (they lost their instructions): 1

    Guest shows up at wrong hotel: 2

    Coworker gets personal call on work phone: 2
    Last edited by WishfulSpirit; 10-13-2018, 02:37 AM.
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