My store accepts packages from a delivery service. It brings in no business for us whatsoever. People get the packages and leave, rarely buying anything. Whatever. Guy comes in today with a tag from his door wanting his package. We don't have it. I go and tell the guy. But he has the tag and he keeps showing it to me. It says available after 6 pm and lists our store hours. The time on the tag says 1:10, it's currently 3:30ish.
We go around a few times and he walks away but doesn't leave the store. I see him on his phone. Then he comes back to me. I repeat that the driver probably didn't finish the route to drop the packages off. He even reads everything on the tag including the "available after 6 pm" Then he says "So my package is just out there and we don't know where it is?" I repeat again blah blah driver blah blah not done. And finally he leaves. It's like he was thinking the package was available before it was even dropped off at his house because it listed our store hours?
We go around a few times and he walks away but doesn't leave the store. I see him on his phone. Then he comes back to me. I repeat that the driver probably didn't finish the route to drop the packages off. He even reads everything on the tag including the "available after 6 pm" Then he says "So my package is just out there and we don't know where it is?" I repeat again blah blah driver blah blah not done. And finally he leaves. It's like he was thinking the package was available before it was even dropped off at his house because it listed our store hours?
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