Just an excerpt of small conversation from today.
Small background. We dont accept returns or exchanges for plants in our garden center. This is mainly because we are the middlemen in this transaction. We get plants from a greenhouse and we sell them at their prices.
CSG: Customer service girl
YL:Yelling Lady
Me: Garden ceneter/Home E/ Stockguy/ Major Home Fashions workhorse
CSG:*on phone* yah umm i have a lady who isnt happy about our return policy
YL: *in background* you guys should have a sign about this sort of thing!!!!
CSG: She says you guys need a sign about this sort of thing.
Me: We do. It's right above my head when i do a sale.
CSG:*to lady* They do have a sign ma'am.
YL: Well it should be bigger!
I went inside to the service desk afterwards. turns out she left her plants there in a huff. Guess i got myself some materials to make a nice basket ^^
Small background. We dont accept returns or exchanges for plants in our garden center. This is mainly because we are the middlemen in this transaction. We get plants from a greenhouse and we sell them at their prices.
CSG: Customer service girl
YL:Yelling Lady
Me: Garden ceneter/Home E/ Stockguy/ Major Home Fashions workhorse
CSG:*on phone* yah umm i have a lady who isnt happy about our return policy
YL: *in background* you guys should have a sign about this sort of thing!!!!
CSG: She says you guys need a sign about this sort of thing.
Me: We do. It's right above my head when i do a sale.
CSG:*to lady* They do have a sign ma'am.
YL: Well it should be bigger!
I went inside to the service desk afterwards. turns out she left her plants there in a huff. Guess i got myself some materials to make a nice basket ^^
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