My area is currently in Level 5 lockdown, yet the hotel I work in is still open. Yeah, I know, hotel accommodations aren't really a necessity for the most part.
But what really has my knickers in a twist is that so many people can't be bothered to call us to tell us they aren't coming. We call them and leave messages to confirm, and we hear nothing back until several hours later when they're like "Oh, we thought you were closed!"
Yeah, how about pick up a phone and call us to confirm. If the hotel WAS closed we'd have call forwarding set up to one of us and we'd answer the phone to tell you...if we hadn't already called you to let you know we're closed.
Don't just assume we're closed, for crying out loud. I really hate sitting here at the front desk for four hours when there's really no need for me to be here at all!
But what really has my knickers in a twist is that so many people can't be bothered to call us to tell us they aren't coming. We call them and leave messages to confirm, and we hear nothing back until several hours later when they're like "Oh, we thought you were closed!"
Yeah, how about pick up a phone and call us to confirm. If the hotel WAS closed we'd have call forwarding set up to one of us and we'd answer the phone to tell you...if we hadn't already called you to let you know we're closed.
Don't just assume we're closed, for crying out loud. I really hate sitting here at the front desk for four hours when there's really no need for me to be here at all!
Comment