SC-duh
M -manager
SC: You charged me 400$
M: Yes you're room is 2 hundred something per night plus tax
SC: When my wife made the reservation, she was quoted 120
M: No we don't sell our rooms for that low here
SC: Well I don't think we're going come back here
So let me get this straight, your wife calls our hotel where the bare minimum price right now is 140 for a single. You wanted a suite which is more expensive than a single. She for some reason remembers it as 120. Somehow after she makes the reservation and gets her total she doesn't notice that the difference between what her fantasy rate and the real rates are. Because you're wife obviously didn't listen or pay attention we need to discount your room. And if this doesn't happen we risk losing your business. Don't let the door hit you in the ass on the way out.
M -manager
SC: You charged me 400$
M: Yes you're room is 2 hundred something per night plus tax
SC: When my wife made the reservation, she was quoted 120
M: No we don't sell our rooms for that low here
SC: Well I don't think we're going come back here
So let me get this straight, your wife calls our hotel where the bare minimum price right now is 140 for a single. You wanted a suite which is more expensive than a single. She for some reason remembers it as 120. Somehow after she makes the reservation and gets her total she doesn't notice that the difference between what her fantasy rate and the real rates are. Because you're wife obviously didn't listen or pay attention we need to discount your room. And if this doesn't happen we risk losing your business. Don't let the door hit you in the ass on the way out.
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