Hey dumbass.....Get away from there

[powerboy]

Most of us has a story of a customer going into the back of the store. Well What I am about to tell you, just takes the cake.

Today it was only me at the time, since the other gal, was at lunch and out of the store. And the owner was out getting some cleaning supplies.

Well anyway, we were packed in the store. I had a couple of people wanting to check out, but I was just getting something out from the back for a customer. As soon as I came out, there was a customer, who asked me how to work the register. I yelled at him, that he better move from there, or he can leave right then and there. I got him rung thru, and then the other customer behind him also. Then I finished helping the original one. I counted the money, and it matched up. I also told the owners about that. They said that one of them will stay behind at all times.

We do not have a self check register. I was moving as fast as I could. I couldn't help it, if I had to go into the back to retrieve something for another customer, that I was helping first.

Why?.....How? can you think that you can ring yourself out.

[Killer Bees]

Oh come on now.... don't you know the customers can do anything?

[powerboy]

Oh come on now.... don't you know the customers can do anything?

Not everything

[rerant]

I'm surprised that you still rang him through after that. I would have booted him out of the store right then and there.

[RammsteinGirl]

Yeah.. WTF.. was he kidding about wanting to know how to work the register, or was he really THAT impatient that he was going to ring himself up?! You definately had the right to boot him out. At Kmart, all of our cigarettes are displayed behind register 10. We're actually going to stop selling cigarettes, so register 10 never gets used anymore. It's SO annoying when people just waltz behind the register and grab whatever cigarettes they need.. they're not supposed to go behind there! For the obvious reason that they could steal the ciggys. They're supposed to stand in line then tell the cashier what cigarettes they need..

[GingerBiscuit]

we have people darting behind the till and grabbing sale items out of the window display as they're too ing lazy to look round the store for them. If somethigns only left in the window, we;ll get it out for them, IF THEY ASK, but them doing messes the diplay up, and I don't like customers behind the till when I am doing transactions.
I'm never sure what to do, as I'm usually seving someone else, and there's BIG emphasis on politenesss.

I think I'll start being a bit more forthright.
'i'm sorry, you can't come behind here.'

[lordlundar]

Not everything

Teah, thinking seems to be a challenge for some of them.

[Shabo]

Next time that happens, tell him he has to take a job application, pass the interview, then you'll give him training. I guarantee he'll move pretty quick out of your way.

[Andara Bledin]

I think I'll start being a bit more forthright.
'i'm sorry, you can't come behind here.'

Yeah, you have to stop them fast and hard or they'll just keep it up, and others will follow.

You see someone making a move to go behind the counter, you say a quick "excuse me" to whoever you're helping, turn and block the interloper and tell them, "I'm sorry, but this is a staff-only area. If you wait your turn, I can help you with whatever you need, and that is the only way to get what is in this area" and make sure they know you mean it. Once they're gone you go back to the person you were helping, apologize for the interruption, and go about your business.

And the pithy response to anyone who wants to do something that requires training or that thinks they know how to do your job is to either tell them you're hiring or hand them an application.

^-.-^

[Becks]

I'm surprised that you still rang him through after that. I would have booted him out of the store right then and there.

Same here. Some people have to learn the hard way, damn it.

[Zell]

We have some self-checkouts at our store called U-scan.

Basically, these things are the epitomy of outdated technology: Run on Pentium 2's, 5gb of hard drive space, and are still using Windows 95. The only thing technologically "advanced" about it is the fact that it's a touch screen.

Needless to say, they crash all the time. Well, one of them crashed so we just hit the restart button on the computer. The U-scan person put a paper bag in front of the screen so customers wouldn't interfere with its start up sequence. I went to go clean the U-scan scanners and screens because they were dirty.

U-scan was kind of busy. I temporarily took off the paper bag to clean it, and the U-scan machine was just sitting on the Windows 95 desktop booting up.

Apparently removing this bag instantly means "IT'S OPEN OMFG!" Some dumb lady rushed over there as I was cleaning the machine and starts repeatedly hitting the windows "Start" button in the corner.

"Ma'am, stop. It's booting up. Quit doing that or you will interrupt it."

"(Still repeatedly hitting the start button) But I want to hit start!"

"No, it's currently starting up and you will have to wait."

"Can't I hit start, though?"

"NO, you cannot. It will not do anything for you and you will just get a series of menus that do not help you in any way help you check out. This is automated and will load the proper program on its own."

".....uhh ok. (waits back in line.)"

[Rolling Star]

People are so damn impatient these days, it's unbelievable. God forbid you have to wait in LINE -gasp- for a few minutes.

[powerboy]

the reason I didn't kick him out, because we have to kiss ass to everybody. Because the Main Owner, doesn't want anything bad to be said about the store. But I would kicked him out otherwise.

[Broomjockey]

Apparently removing this bag instantly means "IT'S OPEN OMFG!" Some dumb lady rushed over there as I was cleaning the machine and starts repeatedly hitting the windows "Start" button in the corner.

"Ma'am, stop. It's booting up. Quit doing that or you will interrupt it."

"(Still repeatedly hitting the start button) But I want to hit start!"

"No, it's currently starting up and you will have to wait."

"Can't I hit start, though?"

First thought: W...T...F...

Second thought: <Baby Plucky voice> You no push the button! *I* push da button! *pushes button a bazillion times*</Baby Plucky voice>

[Marxfan]

Well anyway, we were packed in the store. I had a couple of people wanting to check out, but I was just getting something out from the back for a customer. As soon as I came out, there was a customer, who asked me how to work the register

Holy Mother of God, he did that??? Are you serious??? What the hell is his problem?? Does he even know the meaning of of the word "boundaries"?? No, don't answer that, of course he doesn't.