today, i had a customer come in. at first, she was really nice. i guess you couldn't say she was horrible, but still annoying. she got her stuff, and came back to my counter. she said she gets employee discount, and then handed me the card. the card was so faded in parts, that i couldn't fully read the date. well, if i can't read the date, i can't give you the discount. the reason? on our checks, we get these little things we tear off, and use to get our discount. on it, there is a date. lets say the date on it is 01-20-2006, you have until 02-20-2006 to use that card. after that date, it is expired. so if i can't read the date, then i can't tell if it a valid card or not.
me- who else but your lovely beauty advisor at this store?
sw-sucky woman(duh....)
m-manager
me- I'm sorry, i can't fullyread the date on this.
sw- it says 5-31.
me-it looks like 1-31 to me.(i could mke out a few marks, and it looked like a 1)
sw- its not. its 5-31. my husband just got it and just gave it to me. its the most recent one. its only so faded because i just let it sit in my purse.
me-let me call the manager.
i call my manager over, and he looks at it, and agrees.
m-im sorry, this is too faded. i can't read it.
sw- it says 5-31! my husband just gave it to me!
m- what store is he from?
(we can call the store to see if they work there.)
sw-oh, he works at corporate....
m-well, we have to hve one we can read before we can accept it.
sw-fine!
she leaves the stuff on the counter and walks away. if we have given her the discount when she wasn't supposed to have it, we could have gotten fired. she came back in a few minutes later asking what store we were. we assume she was going to make a complaint.
me and my manager talked about it, and he said that from what he could make out on the card, that it was a 1. we then checked the last checks that came out, and the date on it was nowhere near the date she claimed it was.
me- who else but your lovely beauty advisor at this store?
sw-sucky woman(duh....)
m-manager
me- I'm sorry, i can't fullyread the date on this.
sw- it says 5-31.
me-it looks like 1-31 to me.(i could mke out a few marks, and it looked like a 1)
sw- its not. its 5-31. my husband just got it and just gave it to me. its the most recent one. its only so faded because i just let it sit in my purse.
me-let me call the manager.
i call my manager over, and he looks at it, and agrees.
m-im sorry, this is too faded. i can't read it.
sw- it says 5-31! my husband just gave it to me!
m- what store is he from?
(we can call the store to see if they work there.)
sw-oh, he works at corporate....
m-well, we have to hve one we can read before we can accept it.
sw-fine!
she leaves the stuff on the counter and walks away. if we have given her the discount when she wasn't supposed to have it, we could have gotten fired. she came back in a few minutes later asking what store we were. we assume she was going to make a complaint.
me and my manager talked about it, and he said that from what he could make out on the card, that it was a 1. we then checked the last checks that came out, and the date on it was nowhere near the date she claimed it was.
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