A couple honorable mentions from the pharmacy

[theredbaron47]

#1:

Customer is picking up 6 prescriptions, each with either a $1 or a $3.10 co-pay. Each of them cost at least $100, a few $200 or $300, but insurance picked up most of it all.

Me: Okay, your total for today is $xx.xx (somewhere around $10).
SC: What? That is ridiculous! How can you charge me so much money for my pills?? I NEED my pills!!
Me: Actually, if you look here at the label, you can see that your insurance paid $xx.xx of the total cost. This script actually cost several hundred dollars, and all you pay is $1 for it.
SC: You're lying.
Me: Look, it says that right here.
**continues for about 10 minutes**
SC: I still think I shouldn't have to pay anything for my medicine. I think insurance should pay for all of it.
Me: ...well, I'm sorry you feel that way.

He paid and left. It boggled my mind that perfectly normal looking people can be so... ignorant/dumb/whatever you want to call them. Or just plain bitchy. Maybe all of the above.

#2:

The classic example of the lady who shouldn't be allowed to own kids. For at least 20 minutes before coming back to the pharmacy, she was shopping in the store, the kids were running amuck and being undisciplined little brats, and she was screaming at them and calling them every name in the book, all riddled with expletives. I think the best one we heard was, "YOU JUST F-ING WAIT UNTIL YOUR FATHER COMES HOME AND WHOOPS YOUR ASSES, YOU LITTLE SHITHEADS!!!!".

This all continued throughout her entire visit back in the pharmacy. God help those kids, they're going to need all the help they can get.

[MoonChild2007]

SC: You're lying.
Me: Look, it says that right here.

Is that the "you are kidding" kind or the "you are making this up!" kind of statement? I am referring to the "You're Lying." bit?

[Shengirl]

Customer is picking up 6 prescriptions, each with either a $1 or a $3.10 co-pay. Each of them cost at least $100, a few $200 or $300, but insurance picked up most of it all.

I want that freaking insurance.

[Cyanocobalamin]

I recently started working at a mail-order pharmacy, and this reminds me of the guy who called us a few weeks ago, livid that he couldn't get more than one month's worth of medication at a time. He refused to believe that it was his insurance that set the rule, not us. He left us alone after calling 4 times, speaking with 4 CSR's [myself included] and getting the same answer from all 4 of us!

Most medications we carry cost $10,000+ per year. In most cases the patients' insurance providers only allow one month's worth at a time. Reason being, these meds are temperature sensitive and must be shipped on ice. If something happens in transit like hot weather or delayed delivery and the ice packs melt, well that's 'only' $1000 down the drain as opposed to $3000. Most people seem to understand when I explain it that way.

[HALFHUMANHALFZOMBIE]

wow!! I don't understand how he had that concept of you making the prices for prescriptions, what a cheapass A footlong sub at Subway costs more than that!

[Aldous]

SC: What? That is ridiculous! How can you charge me so much money for my pills?? I NEED my pills!!

I would die laughing if his pills turned out to be Viagra or Cialis or anything of that ilk.

Travel to work: $1.00 in gas
Lunch during Break: $5.00
Having a Customer scream that he NEEDS his Viagra: Priceless

[Boozy]

People that complain about a $1 co-pay infuriate me!

Have they no idea that there are people out there with NO insurance whose medication costs them hundreds of dollars a month?

One of my biggest pet peeves is miserable people who just don't realize how good they have it.

[Becks]

I want that freaking insurance.

Heh. Between Medicare and Medicaid, the man of the household never has to pay a CENT for any meds, hospital visits, doctor's appointments...

[Greenday]

I still remember when I was working the back counter for some reason and this guy came in and had to pay $1,500 for a month's worth of meds. I thought paying $20 a month for my Allegra-D sucked. He should be kissing his insurance agency's ass. I'd love to pay next to nothing for my prescriptions.

[Shabo]

Wow. Good thing he doesn't have my insurance. $8 copay? That's unheard of!!!! The blasphemy!

[Becks]

#The classic example of the lady who shouldn't be allowed to own kids.

Interesting wordage...

[protege]

Wow. Good thing he doesn't have my insurance. $8 copay? That's unheard of!!!! The blasphemy!

He'd have kittens if he had my insurance...$20 doctor's office visits, and (using the last meds I bought for my ear infection as an example) $15 copay. In other words, I'd tell the cheap bastard to cry me a river

[draftermatt]

$30 for doctor
$40 for specialist
$25 for perscriptions only after I've paid the first $250 out of pocket.

Give me that man's number so I can chew him a new asshole.

[DGoddessChardonnay]

I still remember when I was working the back counter for some reason and this guy came in and had to pay $1,500 for a month's worth of meds. I thought paying $20 a month for my Allegra-D sucked. He should be kissing his insurance agency's ass. I'd love to pay next to nothing for my prescriptions.

I want your insurance. What I have through the Kitty sucks canal water.

My doctor was going to write a scrip for allergy meds for me (Zyrtec it was.) I couldn't pick them up at the pharmacy - no way can I afford $50.00 for a month's supply.

And Allegra-D is the same price w/the insurance. So I'm stuck taking OTC Claritin, which helps for a bit but then by the afternoon I'm stuffy again.

Bring that whiny moron to me . . . I've got his prescription right here.

[Tigress]

Wow, when I was with Guardian, they charged me $25 for prescriptions. Usually, I co-payed for birth control, which cost me around $30. I was happy to get on my husband's insurance and only have to pay $10.

And when I got my wisdom teeth removed, I was all too happy to pay the $10 for my extra-strength Ibuprofen and Vicodin. Made that particular trip through Hell just a tad more bearable.