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Looking forward to angry drunken arguments...

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  • Looking forward to angry drunken arguments...

    About six weeks ago, construction was (FINALLY) finished on the wood deck addition to our restaurant. After promising patrons for months that it would be done, we were elated to give our smoking customers some other place to light up than right in front of our main entrance (Ohio just passed a ban on smoking inside restaurants this year, FYI). An added bonus was that customers could bring their drinks with them, or even eat their entire meal (alcoholic beverages included) on the deck.

    Today, right before opening, I see a woman with a clipboard taking pictures of the front of the building. "This can't be good," I think. Right I was...the woman was a compliance officer from the State Liquor Control Board. Apparently, the owners of the restaurant forgot to ask for an extension of our liquor license to the deck, which means we cannot allow anyone to drink on said deck until we file the appropriate request and wait for the State to adjust our license. I'm told this will take a total of 2-3 weeks.

    Wonderful-I am now put in the position of telling our guests (many of whom have been enjoying the deck and using it as a bit of a party area) to leave their drinks inside while they smoke, for now. We all know how SCs' tiny brains have trouble comprehending any sort of change, so I already know how the arguments will go:

    *"You let us do it before"
    *"We promise we won't tell on you."
    *"Show us where it says we can't take our drinks outside"
    *"I know the law and it says (insert comment here explaining why they can brink drinks outside)
    *"This (obviously a beer) isn't an alcoholic drink"

    ...and so on and so on. That's just the customers who will argue about it. I am extra-excited about having to deal with the ones try to sneak it out, or just blatantly steam past our hostess with their drinks.

    I know this seems like it's a minor thing, but our patrons tend to get rowdy at times, and this is just the type of thing that causes me headaches on a daily (sometimes hourly) basis.
    "She didn't observe the cardinal rule: Don't F**K with people who handle your food"
    -Ryan Reynolds in 'Waiting'

  • #2
    *"Show us where it says we can't take our drinks outside"
    I say make a LARGE BRIGHT BOLD sign and hang it in the doorway so they have to move it aside to get out to the deck

    Good luck!
    I don't go in for ancient wisdom
    I don't believe just 'cause ideas are tenacious
    It means that they're worthy - Tim Minchin, "White Wine in the Sun"

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    • #3
      When you make the sign, include the phrase "We apologize for the inconvenience" or something along those lines that make it clear that it's a temporary situation and not one you expect to last overlong.

      ^-.-^
      Faith is about what you do. It's about aspiring to be better and nobler and kinder than you are. It's about making sacrifices for the good of others. - Dresden

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      • #4
        The signs are fine for those who actually bother to read them, but we all know how literate SCs tend to be when they don't want to comply.
        The Borg wouldn't know fun if they assimilated an amusement park. -- B'Elanna Torres, Star Trek: Voyager

        Math! Math, my dear boy, is but the lesbian sister of Biology. -- Peter Griffin, Family Guy

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        • #5
          They are often momentarily illiterate, but it never hurts to have a sign posted to back you up.
          "In the end I was the mean girl/or somebody's in between girl"~Neko Case

          “You don't need many words if you already know what you're talking about.” ~William Stafford

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          • #6
            I probably will end up making a sign, but as aurelemsrealm stated-it is likely to be ignored by all of those who I would really want to read it.
            "She didn't observe the cardinal rule: Don't F**K with people who handle your food"
            -Ryan Reynolds in 'Waiting'

            Comment


            • #7
              Quoth icmedia View Post
              Today, right before opening, I see a woman with a clipboard taking pictures of the front of the building. "This can't be good," I think. Right I was...the woman was a compliance officer from the State Liquor Control Board. Apparently, the owners of the restaurant forgot to ask for an extension of our liquor license to the deck, which means we cannot allow anyone to drink on said deck until we file the appropriate request and wait for the State to adjust our license.
              Seriously - I don't GET American liquor laws. I mean, either you're an establishment that's allowed to sell liquor, or you're not. Where's the point in a regulation like that?
              You gotta polish a memory like a stone. Chip off the parts that remind you it was just a game. Work it until it's indistinguishable from any other memory.

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              • #8
                Quoth Canarr View Post
                Seriously - I don't GET American liquor laws. I mean, either you're an establishment that's allowed to sell liquor, or you're not. Where's the point in a regulation like that?
                If it's anything like here, the point is to know the capacity of establishments in an area, so as to not have too many bars/places serving alcohol in one place. If you want to know about the issues that can crop up when they disregard that kind of thing, do a google search for "Canada Day, Edmonton, Whyte Ave." And that should give you all kinds of fun mayhem.

                And icmedia, you're lucky. If it was like smoking laws here, you'd still not be able to smoke on the patio.
                Ba'al: I'm a god. Gods are all-knowing.

                http://unrelatedcaptions.com/45147

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                • #9
                  Quoth Broomjockey View Post
                  If you want to know about the issues that can crop up when they disregard that kind of thing, do a google search for "Canada Day, Edmonton, Whyte Ave." And that should give you all kinds of fun mayhem.
                  Or google Whyte ave oilers riots. Just as bad and longer too.
                  I AM the evil bastard!
                  A+ Certified IT Technician

                  Comment


                  • #10
                    Quoth lordlundar View Post
                    Or google Whyte ave oilers riots. Just as bad and longer too.
                    I thought the Calgary Flames Red Mile riots were worse than the Oiler ones? Bah, this nation and its hockey
                    Ba'al: I'm a god. Gods are all-knowing.

                    http://unrelatedcaptions.com/45147

                    Comment


                    • #11
                      A lot of laws that prohibit drinking outside are to prevent people from drinking in public where residents who are choosing not to frequent that particular establishment will not have to see them. The laws may be a little old, but such is life. It's not terribly hard to get the extension of the liquor license, and once it's gotten, it will be much better... but until then, I'm sorry.

                      I have worked as a resident assistant during college, and my third year we had one rule that we reminded people of *every day*. All people had to do was leave their booze inside their apartments, or else we would ask them to bring it back in or dump it out. We turned a blind eye to the fact that they had way too many people in their apartment (as long as they weren't too rowdy) and that there were clearly underage students in there... but they just had to leave the booze inside. They couldn't even take it out in the halls. This causes a huge problem if you want to drink and smoke. Yes, this sucks for you, but you can't bring your beer out when you go outside to smoke at a bar, either. I have an idea for you types of people: quit effing smoking! *grumbles more* (No offense meant to people who enjoy a smoke with their drink. Just to the ones that complain that they can't smoke and drink at the same time. It's not that big of a deal...)

                      So yeah, you are going to have a fun time dealing with those people. I hope that your wait for that extension goes fast. SCs are bad, but when they're drunk, oh man.
                      Last edited by Shabo; 07-27-2007, 03:24 PM.
                      Jim: Fact: Bears eat beets. Bears. Beets. Battlestar Gallactica.
                      Dwight: Bears don't eat bee... Hey! What are you doing?
                      The Office

                      Comment


                      • #12
                        Canadians??! Rioting??! I eagerly await Gravekeeper's two cents on this...
                        Some days, it's just not worth chewing through the restraints...
                        TASTE THE LIME JELLO OF DEFEAT! -Gravekeeper

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                        • #13
                          MY TEAM LOST, I'M GONNA KICK YOU A--!


                          Make sure the sign notes that it's only temporary, so they won't be as mad
                          I've been here for two years, work harder than most others, and I'm getting paid $1.80 an hour
                          less than the 17 year old slacker you hired two months ago. Maybe that's why I'm not chipper at work.

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                          • #14
                            Quoth Broomjockey View Post
                            I thought the Calgary Flames Red Mile riots were worse than the Oiler ones? Bah, this nation and its hockey
                            *Soccer geek hat*

                            As much as Canadians love their hockey, you guys have nothing on the Roma-Lazio rivalry the only sporting match I've seen with cannons involved. Oh and FORZA LAZIO! (I'm also a Roma fan but Lazio comes first, after Chelsea that is ) */soccer geek hat*
                            Last edited by ArenaBoy; 07-27-2007, 08:15 PM.
                            The Grand Galactic Inquisitor hears all and sees all.

                            Comment


                            • #15
                              Quoth Canarr View Post
                              Seriously - I don't GET American liquor laws. I mean, either you're an establishment that's allowed to sell liquor, or you're not. Where's the point in a regulation like that?
                              Taxes and fees. Simple as that.

                              I have a friend who is a bartender. My locale recently passed a stupid anti-smoking law stating that establishments who serve food cannot have indoor smoking. So, many of the bars that formerly served food now don't. This generates many an SC on both sides of the issue.

                              :::::LANGUAGE WARNING:::::

                              ASW: Anti-smoking whore
                              N: My friend(who takes NO SHIT from anyone. She rocks )
                              Me:

                              ASW: Excuse me! EXCUSE ME! That man(me) is smoking! The new law was passed! He can't smoke in here!
                              Me: <ducks, knowing this will get ugly>
                              N: Yes he can. The law only applies to establishments that serve food.
                              ASW: You serve food! I've eaten here! I'm calling the owner!
                              N: We no longer serve food. We stopped when the new law went into effect. and tell the owner, because it was his idea.
                              ASW: I'm calling the police.
                              N: GO AHEAD, YOU BITCH! I'LL CALL THEM FOR YOU AND TELL THEM A CUNT IS HARRASSING MY CUSTOMERS. GET OUT!
                              ASW: <walks out>


                              Seriously......N was nice, at first. She explained why customers including me were smoking inside. If ASW didn't like that, she can leave, as can anyone else who wants no smoking. It is the business owners choice, food or smoking. This owner had chosen.

                              Now the Can I Has Cheezburger moron.

                              CHBB: Cheeseburger boy
                              N: See above

                              N: What can I get for you?
                              CHBB: Cheeseburger(said like a dickhead, too)
                              N: I'm sorry, we no longer serve food since the new smoking law went into effect.
                              CHBB: You used to have food. What's that for, then?<points at grill>
                              N: Yes, we had food, we no longer do, and that is a grill that we haven't removed yet.
                              CHBB: I want a cheeseburger.
                              N: Are you new to this? What did I just say? NO FOOD! Would you like a drink?
                              CHBB: Did I ask for a drink? Get me a cheeseburger.
                              N: <now pissed> YOU WANT A CHEESEBURGER? McDONALDS IS 2 BLOCKS UP! GET THE FUCK OUT!
                              CHBB: FUCK YOU!

                              At this point CHBB was removed forcibly by a couple of larger regular patrons.

                              I'm glad I'm not in the restaurant/bar business any longer.
                              I know nothing and I can prove it!

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