So, my mom and I are in a fairly large mall while I was a senior in high school. My dad had received a gift card at work for a place called Sunglass Hut and let my mom and I spend it because he didn't need anything from there. Now, if you know anything about this place, it's usually on of the small flea market style booths in the middle of the path that sells obscenely expensive sunglasses (for what they charge, I expect them to get satellite TV) as well as some more reasonably priced accessories. The one we visited was inside a mall department store. I had found a good, large, sturdy case that I wanted to keep my prescription glasses in because most other cases broke in my bookbag.
So, I ask the cashier if she could pull them from the case and my mom pulls out the gift card. The cashier apologizes and informs us that her booth does not have the correct equipment to run the card and she informs us that there is another Sunglass Hut in the mall that CAN redeem gift cards and gives us directions. I thank her, but my mom is visibly pissed and is grumbling as we walk away.
We enter the other store, but under our search, there was no cases at this location. That is when my mom goes into BERSERKER mode. She starts screaming at the girl at the register. People are staring and the girl (about my age) was TERRIFIED. Picture the deer-in-the-headlight stare resulting from one witnessing their own death, that was the girls expression.
Brief history of my mom: She is usually sick about 3 months a year, has a short temper and is usually very irritable. She is a self-proclaimed super bitch, hence how she did so well on city council, but I digress.
A little history on me: I'd worked for 2 years by this point at a gas station/car wash and had plenty of SCs. I was not about to let this slide.
My speech I screamed to my mom: "SHUT UP AND LEAVE THIS POOR GIRL ALONE, SHE IS JUST A CASHIER, SHE CANNOT DO ANYTHING ABOUT THIS! IT'S NOT HER FAULT THAT THE TWO STORES ARE DIFFERENT! IF YOU WANT TO BITCH SOMEBODY OUT, BITCH TO THE F***ING OWNER! LEAVE HER OUT OF IT!"
At this point, the glare that could turn one to stone is now pointed at me and I return it to my mom, she then storms out. I have NEVER sen a look of such relief as I had just witnessed on the cashier's face. I spend about a minute apologizing and then start a mad dash to get to the car before I got left (it would have been a 45 mile walk back home). I got to the car first and we drove home is total silence.
When we got home, my dad took my side, but scolded me for swearing.
So, I ask the cashier if she could pull them from the case and my mom pulls out the gift card. The cashier apologizes and informs us that her booth does not have the correct equipment to run the card and she informs us that there is another Sunglass Hut in the mall that CAN redeem gift cards and gives us directions. I thank her, but my mom is visibly pissed and is grumbling as we walk away.
We enter the other store, but under our search, there was no cases at this location. That is when my mom goes into BERSERKER mode. She starts screaming at the girl at the register. People are staring and the girl (about my age) was TERRIFIED. Picture the deer-in-the-headlight stare resulting from one witnessing their own death, that was the girls expression.
Brief history of my mom: She is usually sick about 3 months a year, has a short temper and is usually very irritable. She is a self-proclaimed super bitch, hence how she did so well on city council, but I digress.
A little history on me: I'd worked for 2 years by this point at a gas station/car wash and had plenty of SCs. I was not about to let this slide.
My speech I screamed to my mom: "SHUT UP AND LEAVE THIS POOR GIRL ALONE, SHE IS JUST A CASHIER, SHE CANNOT DO ANYTHING ABOUT THIS! IT'S NOT HER FAULT THAT THE TWO STORES ARE DIFFERENT! IF YOU WANT TO BITCH SOMEBODY OUT, BITCH TO THE F***ING OWNER! LEAVE HER OUT OF IT!"
At this point, the glare that could turn one to stone is now pointed at me and I return it to my mom, she then storms out. I have NEVER sen a look of such relief as I had just witnessed on the cashier's face. I spend about a minute apologizing and then start a mad dash to get to the car before I got left (it would have been a 45 mile walk back home). I got to the car first and we drove home is total silence.
When we got home, my dad took my side, but scolded me for swearing.
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