Today I was stuck in tools ringing on the register. I had a few interesting encounters with jerks today. It's long so hang tight.
First. The phone rang at exactly opening and I answered.
Me: Thank you for calling Sears. My name is--
SC: I've been calling for ever! Why didn't any pick up?! Don't you answer the phones! I need help!
Me: ...We open at nine o'clock, sir. It's nine o'clock right now.
SC: Oh. Well if you've been there, you should have answered the phone anyway!
Yeah, whatever dude. Actually, I had been there since six AM. I only had two phone calls in tools or lawn and garden and both were ladies asking when we opened. (Yeah, I tend to answer the phones when they ring even we aren't opened.)
Next. I was helping a sales associate with a ring up since he was new. I see a gentleman walk behind me and didn't realize he went to stand at a register. Because he was behind me. Extra info: I am no longer a regular cashier, so I've forgotten a few things about extended warranties and the like...
SC: AHEM.
Me: *still helping co-worker and first customer*
SC: Excuse me ma'am! I'm ready!
Me: Oh, I'm sorry sir, I'll be right with you!
SC: Fine.
Less than a minute later, I finish helping CW and nice customer and go to the register behind me.
Me: Sorry about that, sir! Let me get you ringed out.
SC: *shoves large weedwacker onto the counter*
Me: *I begin to ring it up and notice that it can come with a replacement agreemet* Oh, sir, would you like to buy the extended warranty for this item?
SC: Yes! How long does it last?
Me: I'm not exactly sure. I believe it will be three years Let me ask a sales person.
SC: You should know! Hurry up and ask!
Me: Sorry. *I ask CW next to me and he confirms that I was right* Yes, sir, it's for three years.
SC: Good, give it to me.
Me: All right. *I total it out and it prompts for phone number* Can I have your phone number?
SC: *He says his phone number extremely fast*
Me: *I manage to get the first three in, but not the last four.* Sorry sir, the last four please?
SC: *sighs and rolls his eyes and then repeats the last four to me like I'm stupid and slow*
The phone number pulls up a whole damn list of different names. I ask for the last name and he blurts out "Brown!" (not the real last name) and then I ask for the first name.
SC: Henry, David, whatever the hell you have in that stupid thing! I don't care!
Me: I'm sorry...your total is 61.91.
SC: *He THROWS a wadded hundred dollar bill at me.*
Then he gets upset that I smooth it out and hold it to the light to check that it's real.
SC: It's REAL. I got it from the damn bank!
Me: Just double checking for you sir.
I give him his change and he leaves. WHAT A JERK!
This is why I hate ringing in tools! People are so damn mean! I don't even know how I end up with all the jerks!
Last
Male customer seems lost and I approach him and ask him if he needed help.
Customer: No, you wouldn't know because you're a girl.
I hear that so much these days that it doesn't amaze me that there are still men that think like that.
Me: Fine. *I get a man to help him. Male co-worker didn't hear what customer said to me*
About five minutes later, the male co-worker comes up with me with the male customer in tow.
CW: Hey, Rine, can you help me figure out how to find the right battery he needs?
Me: Oh, sure! *as sickingly cheerful as I could muster. Heh.*
I help newbie male co-worker find the right battery for the stupid GDO remote he needed and all the while, the male customer would ask questions directly to the male CW, didn't even look at me, and then my CW would have to look at me with a sort of "help?" look and I answer the questions anyhow. The man didn't even thank ME for the help. He thanked the CW.
I hope that the male customer realized that girls sometimes know about tools and whatnot. It wouldn't have hurt him to at least ask me to see if I knew anything. Sigh.
First. The phone rang at exactly opening and I answered.
Me: Thank you for calling Sears. My name is--
SC: I've been calling for ever! Why didn't any pick up?! Don't you answer the phones! I need help!
Me: ...We open at nine o'clock, sir. It's nine o'clock right now.
SC: Oh. Well if you've been there, you should have answered the phone anyway!
Yeah, whatever dude. Actually, I had been there since six AM. I only had two phone calls in tools or lawn and garden and both were ladies asking when we opened. (Yeah, I tend to answer the phones when they ring even we aren't opened.)
Next. I was helping a sales associate with a ring up since he was new. I see a gentleman walk behind me and didn't realize he went to stand at a register. Because he was behind me. Extra info: I am no longer a regular cashier, so I've forgotten a few things about extended warranties and the like...
SC: AHEM.
Me: *still helping co-worker and first customer*
SC: Excuse me ma'am! I'm ready!
Me: Oh, I'm sorry sir, I'll be right with you!
SC: Fine.
Less than a minute later, I finish helping CW and nice customer and go to the register behind me.
Me: Sorry about that, sir! Let me get you ringed out.
SC: *shoves large weedwacker onto the counter*
Me: *I begin to ring it up and notice that it can come with a replacement agreemet* Oh, sir, would you like to buy the extended warranty for this item?
SC: Yes! How long does it last?
Me: I'm not exactly sure. I believe it will be three years Let me ask a sales person.
SC: You should know! Hurry up and ask!
Me: Sorry. *I ask CW next to me and he confirms that I was right* Yes, sir, it's for three years.
SC: Good, give it to me.
Me: All right. *I total it out and it prompts for phone number* Can I have your phone number?
SC: *He says his phone number extremely fast*
Me: *I manage to get the first three in, but not the last four.* Sorry sir, the last four please?
SC: *sighs and rolls his eyes and then repeats the last four to me like I'm stupid and slow*
The phone number pulls up a whole damn list of different names. I ask for the last name and he blurts out "Brown!" (not the real last name) and then I ask for the first name.
SC: Henry, David, whatever the hell you have in that stupid thing! I don't care!
Me: I'm sorry...your total is 61.91.
SC: *He THROWS a wadded hundred dollar bill at me.*
Then he gets upset that I smooth it out and hold it to the light to check that it's real.
SC: It's REAL. I got it from the damn bank!
Me: Just double checking for you sir.
I give him his change and he leaves. WHAT A JERK!
This is why I hate ringing in tools! People are so damn mean! I don't even know how I end up with all the jerks!
Last
Male customer seems lost and I approach him and ask him if he needed help.
Customer: No, you wouldn't know because you're a girl.
I hear that so much these days that it doesn't amaze me that there are still men that think like that.
Me: Fine. *I get a man to help him. Male co-worker didn't hear what customer said to me*
About five minutes later, the male co-worker comes up with me with the male customer in tow.
CW: Hey, Rine, can you help me figure out how to find the right battery he needs?
Me: Oh, sure! *as sickingly cheerful as I could muster. Heh.*
I help newbie male co-worker find the right battery for the stupid GDO remote he needed and all the while, the male customer would ask questions directly to the male CW, didn't even look at me, and then my CW would have to look at me with a sort of "help?" look and I answer the questions anyhow. The man didn't even thank ME for the help. He thanked the CW.
I hope that the male customer realized that girls sometimes know about tools and whatnot. It wouldn't have hurt him to at least ask me to see if I knew anything. Sigh.
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