I'll be frank. When customers want their groceries in paper bags, it gets under my skin. Badly. Today was one of those times in which I had to remind myself that it is *not* ok to tell people where I'd like them to stick their purchases. 
A bit of background - I have recently been started on the service desk at my grocery store. I'm still a bit unfamiliar with a few aspects, and I don't have numbers to do Western Union yet, meaning I need to call someone who does, usually a manager. If the register lines are backed up, we will take people to ring up at the service desk.
Me:
SC: 40-year-old whining brat
SC rolls up to the counter, and I notice she has a few of our paper bags in her cart.
Me: *usual spiel about reward cards, bla bla bla*
SC: *hands me a package of meat* put that in plastic and then hand it back to me.
Me: *complies and starts ringing her other items* Would you like these bagged in plastic as well, ma'am?
SC: No, just hand them back to me.
Now, to say we were 'busy' today would be an understatement. We had someone quit this week, today had two call-ins, and also a brand new manager that doesn't really know what he's doing yet, so at the time, we only had one MOD to rely on. I had two people waiting to get money transfers, and about a half dozen lottery monkeys with tickets in hand waiting to be checked. I was not really having the best day in the world, and to be honest, the last thing I wanted at the moment was an "I want PAPERRRRRR" customer.
I am a creature of habit, and, being such, I absent-mindedly started putting her canned goods into the plastic bag that sits right beside my scanner.
SC: *exasperated sigh* Why are you putting them in plastic?!
Me: Hehe, whoops, sorry about that. Habit.
SC: NOOOO-UH!
Yes, I had started trying to put her crap in plastic again, just like I do for 99% of people who shop here.
While I admit it was my fault and I should have been paying better attention, the childish attitude she copped with me did not help matters in the least. I hope the bottoms of the bags fell out -_-
Ever notice you don't get one of these chuckleheads that ask for paper until every last line in the store is at least ten people deep?

A bit of background - I have recently been started on the service desk at my grocery store. I'm still a bit unfamiliar with a few aspects, and I don't have numbers to do Western Union yet, meaning I need to call someone who does, usually a manager. If the register lines are backed up, we will take people to ring up at the service desk.
Me:

SC: 40-year-old whining brat
SC rolls up to the counter, and I notice she has a few of our paper bags in her cart.
Me: *usual spiel about reward cards, bla bla bla*
SC: *hands me a package of meat* put that in plastic and then hand it back to me.
Me: *complies and starts ringing her other items* Would you like these bagged in plastic as well, ma'am?
SC: No, just hand them back to me.
Now, to say we were 'busy' today would be an understatement. We had someone quit this week, today had two call-ins, and also a brand new manager that doesn't really know what he's doing yet, so at the time, we only had one MOD to rely on. I had two people waiting to get money transfers, and about a half dozen lottery monkeys with tickets in hand waiting to be checked. I was not really having the best day in the world, and to be honest, the last thing I wanted at the moment was an "I want PAPERRRRRR" customer.
I am a creature of habit, and, being such, I absent-mindedly started putting her canned goods into the plastic bag that sits right beside my scanner.
SC: *exasperated sigh* Why are you putting them in plastic?!
Me: Hehe, whoops, sorry about that. Habit.
SC: NOOOO-UH!
Yes, I had started trying to put her crap in plastic again, just like I do for 99% of people who shop here.
While I admit it was my fault and I should have been paying better attention, the childish attitude she copped with me did not help matters in the least. I hope the bottoms of the bags fell out -_-
Ever notice you don't get one of these chuckleheads that ask for paper until every last line in the store is at least ten people deep?

). But she's the last person in the world who would be a SC.


Comment