We had this choice couple come in this weekend. First off they had a toddler who literally threw tantrums and screamed 24/7. I at first chalked it up to The Terrible Twos but now am convinced the poor girl is just following the example her a**hole parents set for her. The night they checked in both of the rooms next door complained that the child would not stop screaming and tantrum throwing.
That morning I was cleaning the room next to them and heard the child throw tantrums left and right with no interference from the parents. The kid got furious when there was no yogurt with the continental breakfast, she got furious when her dad drove to the store without her, and lost it when he didn't bring any cherry yogurt. I wasn't eavesdropping trust me I didn't need to.
The next day the wife insisted there were hairs on the sheets. I hate when people imply that I remake the bed with dirty sheets. I never do that and hate that a lot of people say that in order to try and get a discount. The problem they spent the night in that room therefore negating any evidence we need to prove they're telling the truth.
So wife starts to nag manager over her "hairy sheets" becoming bitchier and ruder by the second. Finally manager asks her to come down and discuss this with her in person (guest had been repeatedly calling throughout the morning.) Guest instead sends husband who was so obnoxious that she refunded their money and told them to vacate immediately.
I hear them then refer to my manager and I as "trailer trash" and her as a "druggie" and the wife asks how much did they try to charge them for this "piece of sh*t room?" All this in front of me and their impressionable child. At this point hubby starts to say something negative about my job performance I looked him right in the eye "Sir, if anyone is acting like trash it's you, don't speak to me."
The couple looked shocked and hightailed it out to the car. I wouldn't have said anything but they said some downright cruel stuff about my manager and basically called me a lousy housekeeper (among other things).
Sorry I just had to vent.
That morning I was cleaning the room next to them and heard the child throw tantrums left and right with no interference from the parents. The kid got furious when there was no yogurt with the continental breakfast, she got furious when her dad drove to the store without her, and lost it when he didn't bring any cherry yogurt. I wasn't eavesdropping trust me I didn't need to.
The next day the wife insisted there were hairs on the sheets. I hate when people imply that I remake the bed with dirty sheets. I never do that and hate that a lot of people say that in order to try and get a discount. The problem they spent the night in that room therefore negating any evidence we need to prove they're telling the truth.
So wife starts to nag manager over her "hairy sheets" becoming bitchier and ruder by the second. Finally manager asks her to come down and discuss this with her in person (guest had been repeatedly calling throughout the morning.) Guest instead sends husband who was so obnoxious that she refunded their money and told them to vacate immediately.
I hear them then refer to my manager and I as "trailer trash" and her as a "druggie" and the wife asks how much did they try to charge them for this "piece of sh*t room?" All this in front of me and their impressionable child. At this point hubby starts to say something negative about my job performance I looked him right in the eye "Sir, if anyone is acting like trash it's you, don't speak to me."
The couple looked shocked and hightailed it out to the car. I wouldn't have said anything but they said some downright cruel stuff about my manager and basically called me a lousy housekeeper (among other things).
Sorry I just had to vent.
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