Quoth ds_36
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This way, they won't just say yes to get the discount, but it reminds them that being a student may get them a discount. Also, for the older people, before you ring them up, "That's one General Admission," or, "That's one Adult ticket." A lot of them may still miss it, but when they tell you their age, you can reply with a jovial comment like: "Are you sure? I'd have said 45, tops!" Or whatever. Very few people (in my experience) will stay angry with you if you thought they were 10-15 years under their venerable 60. Then again, some people just want to complain. Give them perfect service, and they'll gripe at you for being too cheerful (it happens, trust me) in the end, I always found it helpful to imagine myself rending them limb from limb. Makes that smile really easy to come by.

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