This is my first post here, so please bear with me:
I'm a manger at a local fast food restaurant, and anyone who's worked fast food can tell you, there are a lot of interesting characters that come through. One day while I was in charge of the store, this man pulls up to the front drive through window after paying for his order and starts relentlessly cussing out my order presenter. I hear him from across the store and before I can get over to the window to find out what's wrong and try to calm him down, he has gotten out of his car and is storming inside while his son in the passenger seat continues on with the cussing. He gets into the store and starts cussing at me across the counter, saying that he had given the cashier at the back window two twenties to pay for his order and that the cashier had given him the wrong change. I'm under the impression at this point that he had placed two orders and the cashier had payed them both out from one of the bills. As I start to open the register drawer to give him the proper change he produces the change he was given: 2-$1.00 bills and 4-$5.00 bills plus some change. After some more talking with the guy I figure out that he had one order and he wanted half of it paid out of one twenty and the other half taken from the second bill. So I promptly take the change he was given, split it into two separate piles on the counter in front of him, both equal in value, and hand the two piles right back to him. Upon my doing this, the guy calms down, states that he's glad at least one person there knows how to do their job, thanks me, and walks back to his car to leave. After talking to my drive-through cashier I found out that the cashier had figured the guy could split it equally himself and had just changed the second twenty for the five dollar bills. Apparently not...
I'm a manger at a local fast food restaurant, and anyone who's worked fast food can tell you, there are a lot of interesting characters that come through. One day while I was in charge of the store, this man pulls up to the front drive through window after paying for his order and starts relentlessly cussing out my order presenter. I hear him from across the store and before I can get over to the window to find out what's wrong and try to calm him down, he has gotten out of his car and is storming inside while his son in the passenger seat continues on with the cussing. He gets into the store and starts cussing at me across the counter, saying that he had given the cashier at the back window two twenties to pay for his order and that the cashier had given him the wrong change. I'm under the impression at this point that he had placed two orders and the cashier had payed them both out from one of the bills. As I start to open the register drawer to give him the proper change he produces the change he was given: 2-$1.00 bills and 4-$5.00 bills plus some change. After some more talking with the guy I figure out that he had one order and he wanted half of it paid out of one twenty and the other half taken from the second bill. So I promptly take the change he was given, split it into two separate piles on the counter in front of him, both equal in value, and hand the two piles right back to him. Upon my doing this, the guy calms down, states that he's glad at least one person there knows how to do their job, thanks me, and walks back to his car to leave. After talking to my drive-through cashier I found out that the cashier had figured the guy could split it equally himself and had just changed the second twenty for the five dollar bills. Apparently not...
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