The Sign Will not change When you stare at it long enough!

[Zoe1975]

My god i hated working 12 or less!
as IF i made the rules! and i am nice will take a little over no biggy!
BUT the sign was not MY idea NOR did i Put it there
also IT will not Change No longer how you stare at it!
Dont Give me no nasty look ( or stick your at me) i didnt Fill up your cart
Stop staring at me and the sign its not GOING to Magicaly Change for YOU PERSONALY!

[wolfie]

What I'd like to see is a "12 items or less" sign with fine print "fee charged for excess items", and when the 13th item is scanned, 2 lines are entered on the bill: the item, and "1st excess item $1". Each excess item boosts the fee ($2 for 2nd, $3 for 3rd, etc.), so someone who brings a whole cart through the express lane pays through the nose.

[matty]

What is both amusing and annoying about the supermarket I often shop at is that if you queue at the "regular" registers, the majority of the time, you will spend less time waiting than if you queue in the express/12 items or less lanes!

[ShinyGreenApple]

What is both amusing and annoying about the supermarket I often shop at is that if you queue at the "regular" registers, the majority of the time, you will spend less time waiting than if you queue in the express/12 items or less lanes!

I've learned that just from working them for so long. For some reason, people think it's ok to take two minutes writing a check at these lanes. Or the same amount of time or longer to dig for 99 cents rather than just take it out of a dollar because "I don't want anymore pennies!"

Or if I'm in a store that has them, I'll just go to the self checkout. I don't really like self-checks, but for some reason lately I'm only prone to use an actual checkout if I know the cashier. As of late, the smiley face place has taken to scraping the bottom of the barrel when it comes to the people they hire.

[Zoe1975]

express iS express!!!

What I'd like to see is a "12 items or less" sign with fine print "fee charged for excess items", and when the 13th item is scanned, 2 lines are entered on the bill: the item, and "1st excess item $1". Each excess item boosts the fee ($2 for 2nd, $3 for 3rd, etc.), so someone who brings a whole cart through the express lane pays through the nose.

^^^^thats the Best solution in PERFECT WORLD

i ALSO forgot to mention or ASK " how the heck IS getting 20 of the same thing and 40 of the other WANTING them ALL bagged UP counted as 2 Items??

for real!!!i got a JerkOff WHo had like 20 sport Drinks of the SAME flavor ( understanding the Inventory thank you) AND 40 of the Stupid Power BArs!!!oK SO HE SAYS" ALL THE SAME HERE"...SO i ring him in and take the money blahblah blah"

then BANG"BAG THEM ALL PLEASE"HOLDING up Everyone!

GRRRRRRRRRRRRRRRRR!!!!!!!!!!!!!!!!!!!!

[bainsidhe]

What I'd like to see is a "12 items or less" sign with fine print "fee charged for excess items", and when the 13th item is scanned, 2 lines are entered on the bill: the item, and "1st excess item $1". Each excess item boosts the fee ($2 for 2nd, $3 for 3rd, etc.), so someone who brings a whole cart through the express lane pays through the nose.

Haha. I agree, this would be nice in a "perfect" world. It would be even more perfect that I, as the poor schmuck cashier, wouldn't have to listen to the bellyaching and general suckiness that would ensue. I would get yelled at and we would have oodles of reshops.

Like most cashiers, I don't mind if you are close to the 20 items or less. Heck, if they are all small items (like yogurts), you don't even have to be that close. But if you come through with your whole cart, I will paste on my fake CS smile and think of ways I would like to punish you, if the world were fair.

We have actually been instructed not to turn these customers away, since these are the jerks most likely to complain long and loud and we don't want anyone to have a "bad" shopping experience. Yeah, too bad for the poor schmucks with only three items stuck at the end of my long express line, right?

[coffeeho]

Supermarket Deli

Hey everyone...Coffeeho here...new to this site...
I worked in a Safe supermarket deli for a year. Ya'all wouldn't believe the low life people we'd get! I had this one arsehole take down a sign and slam on the counter and scream at me "You're a f***ing idiot! Just make my sandwich!" I made his sandwich all right-loads of hot mustard and wasabi from the sushi bar! The next time the biatch came in he was nice to me. Also I really hate when people point at something in a case and say "I want that!" I always told them we were out of "that"! More to come-I've been in the biz forever!

[DGoddessChardonnay]

What is both amusing and annoying about the supermarket I often shop at is that if you queue at the "regular" registers, the majority of the time, you will spend less time waiting than if you queue in the express/12 items or less lanes!

How true. Especially at my store, I'd rather wait behind one person with half a buggy full of stuff rather than the Express with 2 or 3 customers.

Reason being: most of the holdups b/c customers either have 3 separate transactios/have to call the cops to find their missing pen at the bottom of their purse/leave the counter while being rung up to grab one more thing/or complain about a wrong sign usually happens at the Express Lane.

I haven't done research on this phenomenon yet, but it seems to me that the Express Lane has some kind of magic power that draws the SC out of customers worse than citronella attracting mosquitoes on a lake in the July heat.

[Primer]

Would it help if I admit to counting how many items I have in my cart, and then refusing to use the "express" checkout if I have over the limit? I've actually told cashiers, "No, I have more than X items. I'll go to a regular line."

[Tito]

My former retail hell did away with the express lane when they remodeled a couple years ago. No one paid any attention to the sign, & the cashiers were not allowed to say anything, so they figured why bother having it.

I keep meaning to ask when I go in there if there's been any whining or crying over it being taken away.

[AKWalMartCartGuy]

to dig for 99 cents rather than just take it out of a dollar because "I don't want anymore pennies!"

so throw the penny on the ground, that's what i usually do. or throw it at someone. some kid will pick it up and think they're rich

As of late, the smiley face place has taken to scraping the bottom of the barrel when it comes to the people they hire.

if anyone has the right to cry about that it's me.