I like them when I'm buying... Embarrassing items... or like one thing and there's a line everywhere else. Pop the scanner, pop on rack, pop in card, pop out of store. Quick clean, and I don't risk being sucky.
I was sucky one time with the self-checkout lady at the local wallyworld though. Doom3 had just come out, and I had just gotten a giftcard with just enough to purchase it.
Problem 1: It was about 10pm when I got there.
Problem 2: I had turned 18 (has it really been that long? I may be off on my age... but it played an issue)
Problem 3: Walmart card readers require pins on this particular brand of gift card.
Problem 4: The gift card came with no PIN, and no way to set one up.
So, all told, I was tired, I'd gotten in another argument with my father, and then all of a sudden my gift card won't work and when I go to use another form of payment, Walmart has decreed that I am not old enough to purchase the game.
I didn't go back there for a good 6 months. I didn't tear into the self-checkout lady too badly, but she did bear the brunt of my wrath, even though I made it clear that it was corporate that was retarded, not her.
I've never worked the self-checkout, but I've seen people working them experience a lot of crap.
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Do you work them? Hehe, I mean I suppose it's not so bad for people who use them, except for most of the time between waiting for system to recognize you've bagged the item and the standard delays, you really could have gotten out quicker if you went through a cashier!Quoth hawkchick11 View PostLeave a comment:
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Self-checkout Blues- Have any?
I am so happy to hear that they are phasing out self-checkouts, or at leat that's what my CSM told me. I cannot think of a bigger waste of company money or time. Let me explain a few reasons I will be glad to see them go:
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When I am on duty, it is me at a little podium verses 4 full-service checkout lanes. Most of the time it is excessivly boring, and if I'm not lucky enough to sneak a magazine, I am stuck watching the transactions tick away on my moniter. However, when it does get busy, it all happens at once.
You see at our self-check outs you can't pay with a check, so what I need to do is suspend your transaction and bring it up to my register to send you along your merry way. Today however the second the first lady walked up to me with her check, all of the lights lit up. People need to learn to chill, seriously. I understand you want to get out, but if you see me with another customer at the register, that means I am, infact , busy. So yelling for me, gesturing or walking up to me and getting in my face is not going to get you help any quicker. I can only help one person at a time, and now you're holding everyone up!
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People don't seem to understand that waving for me is not a good way to get my attention. First of all, I may not be at the podium, for I may be helping someone else. Second of all, it's a fricken' superstore, I can't hear you above the 3000 other people in here. Thirdly you have a lovely little button right infront of you that allows you to "Call for help" aka get my ass over there without causing a scene.
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You can't restock the bags. People get annoyed when they run out, but they'll never let me in there to restock them. With the constant stream of people, there's not a chance to get in there without cutting in. I actually had a lady yell at me for trying to put some bags on, and then yell at me a minute later because there were not bags.
Gee lady, why do you think I was there?
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Lastly, people forget that this is a machine, and it messes up. Instead, people assume it is some evil plan of mine to use my inherent telekenetic powers to make their day miserable. They completly forget I am there to help them when the machine messes up, and instead choose to cuss me out because they tried to put there CC in too soon, or they tried to buy banana's but forgot to put them on the actual scanner (which weighs it)
Anyway, anyone else want to take a baseball bat to these machines?
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