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What is this, Little House on the Prairie??

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  • What is this, Little House on the Prairie??

    To start with, I should say I live in a mid-sized Canadian city. We're not talking the Greater Toronto Area here (the GTA is, apparently, bigger than New York City. ) So nothing is all that far away from anything else.

    I only heard about this but the incident started at my till. A supervisor had come over for something and noticed a green pepper in a produce bag at the end of the belt. She asked if I knew why it was there; I didn't. It hadn't been there when I took over the till and nobody had handed it back to me as problematic ... and for once there was no clutter at that end of the belt (usually there's "stuff" that management wants us to push: "Look, these crackers are on sale this week!" That sort of thing.) She took it away.

    Near the end of my shift, she comes back over, and she's laughing. Here's the story:

    Customer got home and realized she was missing a green pepper.

    Customer calls and demands a refund.

    Customer will not be coming back anytime soon because ...

    Customer lives 45 minutes away from store (so do I).

    And ... "I only come there once a year!"

    Once.
    A.
    Year.



    What, do the oxen pulling her wagon have to rest up for a year after a trip here??

    It sounded as though she wanted them to somehow give her a refund over the phone.

    I told them to FFS give me her address and I will personally drive to her house and hand her a toonie ($2 coin).
    Last edited by Pixelated; 11-04-2022, 03:08 AM.
    Customer service: More efficient than a Dementor's kiss
    ~ Mr Hero

  • #2
    Maybe her keepers only let her out of the home once a year.
    "I don't have to be petty. The Universe does that for me."

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    • #3
      Ah, very good, Ironclad Alibi; I never thought of that!

      Supervisor apparently left a note kicking the problem upstairs. Somebody in a higher pay grade can deal with this ... somehow.
      Customer service: More efficient than a Dementor's kiss
      ~ Mr Hero

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      • #4
        Quoth Pixelated View Post

        It sounded as though she wanted them to somehow give her a refund over the phone.

        I told them to FFS give me her address and I will personally drive to her house and hand her a toonie ($2 coin) bodily insert the pepper into an unspecified orifice.
        Fixedthatforya
        The Copyright Monster has made me tell you that my avatar is courtesy of the wonderful Alice XZ.And you don't want to annoy the Copyright Monster.

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        • #5
          Okay, I'm going to hell for laughing at that. In fact I laughed loudly enough that my poor geriatric cat was yanked out of a sound sleep and is now glaring at me.
          Customer service: More efficient than a Dementor's kiss
          ~ Mr Hero

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          • #6
            I'd say that's too far to drive for food, but then again I used to have to drive that far for a short term job I had a few years ago. And I understand not wanting to drive that far to get a refund, but doing food shopping once a year? O.o
            Eh, one day I'll have something useful here. Until then, have a cookie or two.

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            • #7
              Quoth Android Kaeli View Post
              ... doing food shopping once a year? O.o
              My mother and her family shopped for 3-4 months at a time. Living at the Pony Express station in Callao, Utah it was 6-8 hours one way on mostly gravel roads...
              (pronounced hereabouts 'cal-ee-oh')
              I am not an a**hole. I am a hemorrhoid. I irritate a**holes!
              Procrastination: Forward planning to insure there is something to do tomorrow.
              Derails threads faster than a pocket nuke.

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              • #8
                Callao? There is one of those in Virginia, too. Pronounced the same way.
                "I don't have to be petty. The Universe does that for me."

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                • #9
                  Quoth dalesys View Post
                  My mother and her family shopped for 3-4 months at a time. Living at the Pony Express station in Callao, Utah it was 6-8 hours one way on mostly gravel roads...
                  (pronounced hereabouts 'cal-ee-oh')
                  Yea, I can see doing a few months at a time if it's really out of the way like this. Maybe I'm just so used to having paved roads all the time.
                  Eh, one day I'll have something useful here. Until then, have a cookie or two.

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                  • #10
                    What, do the oxen pulling her wagon have to rest up for a year after a trip here??
                    Going by the books, I think Ma and Pa went to town more than once a year. If I go by the tv show, Ma and Pa probably had to replace the oxen 2x a year, they went to town a lot. Maybe she confused your place for church on Easter.
                    Last edited by depechemodefan; 11-09-2022, 04:32 AM.
                    Time! Time! Time is what turns kittens into cats.

                    Don't teach me a lesson; all I learn is that you are an asshole.

                    I wish porn had subtitles.

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                    • #11
                      I do understand that some people shop rarely for large quantities of food to last for some time ... but in that case ... you can't really call up and raise a ruckus over a single green pepper and expect some kind of resolution over the phone.

                      I have no idea what ultimately happened ... I hope the manager had fun with this one.
                      Customer service: More efficient than a Dementor's kiss
                      ~ Mr Hero

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