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So we've stopped giving out plastic bags ... about a month or so ago. We had signs up in the store for at least a month BEFORE this happened. We have reusable bags and that's it. And, of course, the idea is that you bring them back ....
Customer today: "I have to buy some bags. I left mine in my car. I never remember them. You guys should have a big sign up at the doors -- 'REMEMBER TO BRING YOUR OWN BAGS.'"
I didn't say much while he moaned on about this for a couple of minutes, but finally got tired of it.
Me: "Sir, we did have signs up in the store for a month or so before the plastic bags ended."
Customer: "Yeah, but still, I never remember mine. You should put a BIG sign up at the door. Maybe with flashing lights."
I managed not to tell him that clearly he wouldn't remember his bags even IF we had Rambo at the front door to drag him bodily back to his car, yelling "REMEMBER TO BRING YOUR OWN BAGS!!!" at every step. I said unfortunately there was no manager at the store (a lie) so I couldn't call one over for him to speak to, but he should go online and contact corporate and tell them his suggestion.
Me: "They're more likely to listen to you, as a customer, than to me, as staff."
I am 99% sure he won't do a damn thing except moan on and on every time he comes in for months about how we should have a BIG SIGN with FLASHING LIGHTS at the store's front doors.
Customer today: "I have to buy some bags. I left mine in my car. I never remember them. You guys should have a big sign up at the doors -- 'REMEMBER TO BRING YOUR OWN BAGS.'"
I didn't say much while he moaned on about this for a couple of minutes, but finally got tired of it.
Me: "Sir, we did have signs up in the store for a month or so before the plastic bags ended."
Customer: "Yeah, but still, I never remember mine. You should put a BIG sign up at the door. Maybe with flashing lights."
I managed not to tell him that clearly he wouldn't remember his bags even IF we had Rambo at the front door to drag him bodily back to his car, yelling "REMEMBER TO BRING YOUR OWN BAGS!!!" at every step. I said unfortunately there was no manager at the store (a lie) so I couldn't call one over for him to speak to, but he should go online and contact corporate and tell them his suggestion.
Me: "They're more likely to listen to you, as a customer, than to me, as staff."
I am 99% sure he won't do a damn thing except moan on and on every time he comes in for months about how we should have a BIG SIGN with FLASHING LIGHTS at the store's front doors.
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