I currently am an assistant manager at a gas station/convenience store, and today I had the dubious pleasure of telling a beggar to essentially shove off from the store property once I found out that he was asking customers for money.
I get that money is tight for everybody, but if I let everybody bother our customers I'd get written up and potentially fired. But that's neither here nor there for the purpose of this post.
A kind-hearted customer came in and bought the beggar a loaf of bread. I have no issues with this - everybody needs to eat.
Once said customer was gone, the beggar came in and asked to return the bread for cash as he didn't actually want food. He wanted to put the cost of the bread toward a pack of cigarettes, to go along with the change that he managed to get from other people.
My clerk told him no, that the bread wasn't bought with cash and we can only do returns back to the form of payment used to purchase the item. Now, as management, I can refund via cash but that's only in extreme circumstances. So the dude left the bread behind because he didn't want it and left the store with his pack of smokes, and my clerk asked what he should do with the bread. I told him that if the beggar doesn't return for it by the end of the clerk's shift he can just take it home with him - it's paid for, the beggar stated clearly that he didn't want it, and it was never opened.
Before this all went down and the beggar was given the loaf of bread, I went outside to tell the beggar that he couldn't be asking our customers for money. He gave me the whole song and dance about not working and needing help - I told him that I understand where he's coming from but I can't let him bother our customers so he had to leave, that if he didn't leave that I would be required to call the police to have him removed.
This was before him wanting to return the bread and buy cigarettes. Now, the next time I see him on the store lot I'm just going to call the police non-emergency number to have him removed. No warning. I have no issue giving food to people who genuinely need it, but for him to want to return it for cash to buy something other than food? Yeah, no sympathy from me or my staff.
I get that money is tight for everybody, but if I let everybody bother our customers I'd get written up and potentially fired. But that's neither here nor there for the purpose of this post.
A kind-hearted customer came in and bought the beggar a loaf of bread. I have no issues with this - everybody needs to eat.
Once said customer was gone, the beggar came in and asked to return the bread for cash as he didn't actually want food. He wanted to put the cost of the bread toward a pack of cigarettes, to go along with the change that he managed to get from other people.
My clerk told him no, that the bread wasn't bought with cash and we can only do returns back to the form of payment used to purchase the item. Now, as management, I can refund via cash but that's only in extreme circumstances. So the dude left the bread behind because he didn't want it and left the store with his pack of smokes, and my clerk asked what he should do with the bread. I told him that if the beggar doesn't return for it by the end of the clerk's shift he can just take it home with him - it's paid for, the beggar stated clearly that he didn't want it, and it was never opened.
Before this all went down and the beggar was given the loaf of bread, I went outside to tell the beggar that he couldn't be asking our customers for money. He gave me the whole song and dance about not working and needing help - I told him that I understand where he's coming from but I can't let him bother our customers so he had to leave, that if he didn't leave that I would be required to call the police to have him removed.
This was before him wanting to return the bread and buy cigarettes. Now, the next time I see him on the store lot I'm just going to call the police non-emergency number to have him removed. No warning. I have no issue giving food to people who genuinely need it, but for him to want to return it for cash to buy something other than food? Yeah, no sympathy from me or my staff.
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