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Hey all. Didn't think I'd have a story any time soon, but here we are. This just happened this morning and I’m still kinda steamed about it.
As y’all may remember, I drive for a living. Specifically, ever since the world went extra crazy, I’ve exclusively driven things, instead of people. The main app I use is Wally World’s, which serves me well enough (although I also use a few others).
This morning, I got a phone call from someone at the company. A customer left a bad review stating “I always leave a good tip but…” (a lie this time; the app shows the tip before we accept and this one was zero tip) and goes on to tell a story about sending an order to a friend who told them that the driver (i.e. yours truly) yelled “F*** YOU!” out the window at them. Fortunately, the guy on the phone was willing and able to tell me who, so I could check my log and see what happened.
So, my rebuttal:
1. It’s cold. Winter-up-in-the-mountains cold. I’m a desert kid. I do not roll my window down in this weather.
2. I have the self-control to not yell at people that aren’t, y’know, actively attacking me. Especially not customers.
3. The customer didn’t open their door before I was all the way back in my car with the door closed.
4. It’s an apartment complex. If there was someone yelling – I didn’t hear anything, but if – it could have been any of the dozens of other people that live there.
5. It was after 9PM. It was SILENT at this complex. If someone was yelling, I would have heard it.
So, I don’t know what the customer was trying to accomplish here. I mean, sure, let’s give the recipient the benefit of the doubt and say they heard someone yelling something unsavory. That doesn’t make it me. You don’t have to leave a tip, that’s fine. You can even leave a bad review, whatever. But for Gord’s sake, make sure you have your info correct! Also, enjoy my no-fly list. I’m never going there again.
Oh, and as an added bonus, I got tapped for jury duty… the week leading up to Christmas. Sigh.
As y’all may remember, I drive for a living. Specifically, ever since the world went extra crazy, I’ve exclusively driven things, instead of people. The main app I use is Wally World’s, which serves me well enough (although I also use a few others).
This morning, I got a phone call from someone at the company. A customer left a bad review stating “I always leave a good tip but…” (a lie this time; the app shows the tip before we accept and this one was zero tip) and goes on to tell a story about sending an order to a friend who told them that the driver (i.e. yours truly) yelled “F*** YOU!” out the window at them. Fortunately, the guy on the phone was willing and able to tell me who, so I could check my log and see what happened.
So, my rebuttal:
1. It’s cold. Winter-up-in-the-mountains cold. I’m a desert kid. I do not roll my window down in this weather.
2. I have the self-control to not yell at people that aren’t, y’know, actively attacking me. Especially not customers.
3. The customer didn’t open their door before I was all the way back in my car with the door closed.
4. It’s an apartment complex. If there was someone yelling – I didn’t hear anything, but if – it could have been any of the dozens of other people that live there.
5. It was after 9PM. It was SILENT at this complex. If someone was yelling, I would have heard it.
So, I don’t know what the customer was trying to accomplish here. I mean, sure, let’s give the recipient the benefit of the doubt and say they heard someone yelling something unsavory. That doesn’t make it me. You don’t have to leave a tip, that’s fine. You can even leave a bad review, whatever. But for Gord’s sake, make sure you have your info correct! Also, enjoy my no-fly list. I’m never going there again.
Oh, and as an added bonus, I got tapped for jury duty… the week leading up to Christmas. Sigh.
I got excused from serving yesterday, probably because I'm technically a former victim of assault. I'm still in the pool for upcoming cases though.
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