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How can someone manage to swipe a payment card 16 different ways and still get it wrong?! I once put small printed "stripe faces THIS WAY" labels down the face of the pinpads indicating the swipe direction (and they were working!), but someone took them down. No "handwritten" signs as per manglement...
A lot of said customers expect me to physically handle the card and do everything for them (swipe, enter PIN, confirm payment). I've lost count of how many times I've explained that no, we can't handle a card or interact with the pinpad (unless a customer is legally blind and/or physically impaired, and even then only if they indicate they need us to assist).
A lot of said customers expect me to physically handle the card and do everything for them (swipe, enter PIN, confirm payment). I've lost count of how many times I've explained that no, we can't handle a card or interact with the pinpad (unless a customer is legally blind and/or physically impaired, and even then only if they indicate they need us to assist).