Any time I get a rude and nasty customer, I normally close my call with "It was a real pleasure speaking with you today" in my sickly, sweet voice. It makes them even more mad.
I think "Happy Holidays" is appropriate and who the hell cares if the person you say it to is a Scrooge or not? They should know they're in the minority of being happy, and there are more others out there who don't follow their example.
I think "Happy Holidays" is appropriate and who the hell cares if the person you say it to is a Scrooge or not? They should know they're in the minority of being happy, and there are more others out there who don't follow their example.




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