Well he did, but instead he decided to leave the message with me.
Here is his complaint, and I wish the emphasis was mine:
"I think it's DISGUSTING that you are charging me five cents for a bag, and DEMAND that you start using biodegradable bags and make them free again, otherwise I will never shop here again. Now, are you going to tell your manager?"
My response:
"Sure, I'll let her know. But just so you know, unfortunately nothing is going to change and the bags will continue to cost money regardless of complaints."
His retaliation:
"This store is fucking disgusting and you're despicable for enforcing this bullshit."
My final words:
"I think this "bullshit" is the best thing this store has done since I've been here, so if you want to pass on a message to the manager you'll have to do it yourself, since I won't be relaying this particular message personally. Have a nice day."
He looked shocked and his wife looked terribly embarrassed. They both left muttering something about Nazi regimes.
Here is his complaint, and I wish the emphasis was mine:
"I think it's DISGUSTING that you are charging me five cents for a bag, and DEMAND that you start using biodegradable bags and make them free again, otherwise I will never shop here again. Now, are you going to tell your manager?"
My response:
"Sure, I'll let her know. But just so you know, unfortunately nothing is going to change and the bags will continue to cost money regardless of complaints."
His retaliation:
"This store is fucking disgusting and you're despicable for enforcing this bullshit."
My final words:
"I think this "bullshit" is the best thing this store has done since I've been here, so if you want to pass on a message to the manager you'll have to do it yourself, since I won't be relaying this particular message personally. Have a nice day."
He looked shocked and his wife looked terribly embarrassed. They both left muttering something about Nazi regimes.
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