Descisions Customers Depend on You to Make

[0oAmericanGirl]

Don't you hate it when you ask a customer a simple yes or no question and they reply: Whatever, I don't care, What ever you want, I don't know, you choose...ect. UGH!

I ask people if they have a living will (required) if they say no then I have ask them if they need information on one. I mean...that's an important descision right there! It's simple, do you want somone to help you fill out a document that either tells the hospital to revive you if somthing happens or not to.

Or I ask if they need a wheel chair to escor them to the floor.. ."I don't know".. Well damn it, I don't know either!

Do you have to do the same thing? What kind of descisions do you have to make for others?

[ladyklack]

Me: Glossy or matte finish? SC: Whatever
Me: (thinking) not whatever, these are your photos that you will be looking at for the rest of your life, PICK ONE!

[Jester]

ME: "Hi there! What can I get you to drink?"
SC: "I dunno. What's good?"

Okay, genius, I have known you all of 2.5 seconds, so have no idea what your taste in beverages is. Do you like gin? Do you think tequila is horrible? Are you a non-drinker? Do you like sweet? Tart? Frozen? Rocks?

I know what *I* like. I like beer, preferably GOOD beer, with flavor. I like rum, but not all rums. I like sweet drinks. I like margaritas, but hate the salt. I hate gin, don't care for vodka. I prefer Jack Daniel's to Jim Beam. I don't drink caffeine of any sort. I like a good Scotch, but don't care if it is a blend or a single malt. BUT THAT IS ME. WHAT THE HELL DO YOU LIKE?

Amusingly, the few times I take this bait and don't try to narrow them down somewhat, I invariably suggest something they don't like. See, while I AM good at reading people, I am NOT good at reading people who I have known for less time than it takes me to put on my socks.

To my credit, when I have gotten them to narrow it down a bit, I usually can make them the exact drink they wanted, even if they didn't know that they wanted it, and even if they didn't know that that drink existed.

This same situation has occured with food, too.

[hecubus]

From the video store and the mive theater:

"What's a good movie to see?"

[symposes]

"What's a good movie to see?"

"Well if you want a good movie, youll have to go rent one. None of this crap we show here is worth the effort."

[bars.of.a.rhyme]

ME: "Hi there! What can I get you to drink?"
SC: "I dunno. What's good?"
Okay, genius, I have known you all of 2.5 seconds, so have no idea what your taste in beverages is.

Actually, I've been guilty of this in restaurants. It's kind of a way to make conversation, and I figure that the waiters and waitresses are more familiar with the different kind of drinks (or foods, in my case) available.

I also ask this because that sometimes stores and restaurants have dishes/drinks/items that their employees are equired to push, and this is a perfect opening to do so.. Unless it's something I really hate, I'll usually order it, because I know that a few orders can be the difference between "Oh, God, I'm not selling any of these" and "Hey, I'm doing ok."

"What's a good movie to see?"

This is actually one thing I don't mind at all at my job, which I guess is why I assume that people elsewhere won't mind if I do it.

When people ask me this, I just ask "what kind of movies do you usually like," or "what are some of your favorite movies?" I have a few staple answers for just about every preferred genre (except horror - my experience there starts and ends with the Hannibal trilogy). I love it when someone comes into the store, hands me a copy of one of my favorite movies, and says "I really enjoyed this," especially when it's a semi-obscure movie that not a lot of people know about.

[Ryu]

what drink should i get?
whats the best candy? what do you think i should get? (theres chocolate, stuff with nuts, sour stuff, fruity stuff, etc)
what size should i get?

[chainedbarista]

what frappucino do you drink? i don't; i hate those nasty things.

what drinks do you like? very few; the simpler the drink, the better for me.

what pastry do you like? i've had them so much so often that i'm tired of ALL of them.

and on and on, just the same as other poor food slingers.

[Banrion]

This may be one of the reasons my favorite restaurant is my favorite. The waitstaff ALWAYS have personal opinions on the specials for the day, and are very knowledgable about the new brews on tap. Always a great experience there.

[Ryu]

theres a difference between asking opinion at a restaurant and asking someone to choose what you buy at a concessions stand without telling preference at all

[Banrion]

Oh don't I know that. But even better than asking what to buy is after standing in line for 20 mins to get concessions, they get up to the counter and just stare into the case. Then they order a medium soda, you ask them "would you like to make that a large for only $0.25?" To which they reply "NO!" so you get them a medium, and they whine that that will never last for 3 hours can you just make it a large?

[theredbaron47]

Me: "Would you like a bag for that?"
SC: *blank stare for 15 seconds* "I don't know."

Hell, I don't know either! This isn't rocket science here!

Of course, then there is the other extreme of that scenario, where they want everything triple-bagged, paper-in-plastic, certain items in certain bags, and *absolutely nothing* less will do... but I digress. That is another rant for another time

SC: "Should I buy the Duracell batteries or the off-brand batteries?"

Well, given that it is almost a $3 price difference, what do you think, genius? As long as you don't mind buying new batteries tomorrow... maybe the next day if you're lucky.

Me: "Would you like some help to your car with this?" (for heavy items)
SC: *blank stare for 10 seconds* "Yes. I mean NO!! I mean... well, I might not be able to lift it... *test lifts* No, I will be fine. But I'm parked sooo far away... and the sun is pretty intense out there... ah, I don't know. Whatever."

I'm sorry to say that that last one has happened to me.

What the hell is it with people these days? God forbid they actually make a decision and stick with it.

[Think Blue]

Me:So would you like us to make it in tablet form or gel caps?
Sc:doesnt matter
Me: It does matter it's two different types of material
Sc:Well whatever.

[Ljt09863]

Me-Is this credit or debit?
Them- i don't care. whatever you want.

so you dont care if i do debit and give your card a service charge? fine. i personally would not want somebody else deciding how im using my card.

[AFpheonix]

If they hand me their card, I swipe it as a credit for them. I'm faster than the pin pad

My favorite answer to questions? "Have you filled prescriptions at a Walgreens before?"
"Uhhhhhh....maybe, I don't know..."
Now, maybe I'm wierd, in that I don't go get drugs every other nanosecond, but wouldn't you think that you'd remember if and when you got prescriptions in the last year or so?