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While CSRs are required to take some degree of friction from customers in their job, this is way over the line. You should've told him to "get the HELL out of the store, NOW."
Just so you know i have a turned eye and lazy eyelids, it is a result of all my mothers epilepsy medication she had to take when she was pregnant with my sister and I, it doesn't affect my vision in any way.
So anyhoo i had a customer come through my checkout tonight, all was well, he gave me money, i gave him change and bid him a goodnight. I caught his eye and this is the exchange.
SC= Guy who needs to mind his own bloody business
Me= Cashier extrodinair
SC "Are you looking at me?"
ME "Yes, have a good night"
SC " What's wrong with your eyes, are you retarded or something?
ME " No i'm not, i have a turned eye
SC " So your blind, haha your blind
At this point it's taking all my self control not to reach over and ram the razor blades he bought down his throat
Me "You have your change, so you can leave now "
SC " I better count my change since your blind and probably gave me the wrong amount"
The arrogant piece of shit stood there and counted his change, i'd had enough and walked around the corner to get away from him because i was sooo close to decking the dickhead.
He finally left and i went up to the break room to calm down (I quit smoking 3 years ago and i seriously wanted to lite up)
so mr numbnuts i hate you, i hate you, i hate you, please feel free to jump infront of a bus.
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