A customer came into the cafe I work at with a 'free small beverage' coupon.
Me: "Hi there! What can I get for you?"
Old Guy: "I have a free drink coupon. I want a large marshmallow mocha."
He handed me a coupon that clearly says small.
Me: "Sir, I'm sorry but this is only good for a small. If you want, we can deduct the price of the small from the large."
OG: "Well, never mind then. I don't want a small, I want a large."
I just stared at him as he walked away.
I also had a customer walk away from me before I could even tell them we'd deduct the price of the small from the large. But dang! I mean it IS clearly written on the coupons we get like this that they are for a small. We're technically only supposed to give them free smalls, but people complained, so we do the difference for them.
Me: "Hi there! What can I get for you?"
Old Guy: "I have a free drink coupon. I want a large marshmallow mocha."
He handed me a coupon that clearly says small.
Me: "Sir, I'm sorry but this is only good for a small. If you want, we can deduct the price of the small from the large."
OG: "Well, never mind then. I don't want a small, I want a large."
I just stared at him as he walked away.
I also had a customer walk away from me before I could even tell them we'd deduct the price of the small from the large. But dang! I mean it IS clearly written on the coupons we get like this that they are for a small. We're technically only supposed to give them free smalls, but people complained, so we do the difference for them.
Comment