In the last few weeks I've been working - spanning the weekends - I've been observing something that happens in the late afternoon through evening.
No matter how dead it's been all day long, within 10 minutes of the top of any late-day hour, i.e., 4 pm, 5 pm, 6 pm, 7pm, 8 pm (when we close), CUSTOMERS ARRIVE like clockwork.
You know how annoying it is when you get these last-minute people, the ones who ignore your posted hours, take their sweet time aimlessly browsing around, act all entitled, and are totally oblivious to hints like vacuuming, music turned off, doors being locked, and you politely informing them "I'm afraid we'll be closing in five minutes."
Well, I was thinking, instead of at 8 pm, what if we closed at 4 pm? 5 pm? 6 pm? 7pm? We'd have the same influx of lingering hangers-on, no matter what the closing hour!
What diabolical instinct of SC behavior causes this??
No matter how dead it's been all day long, within 10 minutes of the top of any late-day hour, i.e., 4 pm, 5 pm, 6 pm, 7pm, 8 pm (when we close), CUSTOMERS ARRIVE like clockwork.
You know how annoying it is when you get these last-minute people, the ones who ignore your posted hours, take their sweet time aimlessly browsing around, act all entitled, and are totally oblivious to hints like vacuuming, music turned off, doors being locked, and you politely informing them "I'm afraid we'll be closing in five minutes."
Well, I was thinking, instead of at 8 pm, what if we closed at 4 pm? 5 pm? 6 pm? 7pm? We'd have the same influx of lingering hangers-on, no matter what the closing hour!
What diabolical instinct of SC behavior causes this??
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