I'm a security guard currently stationed at a large chain pharmacy store. Yes it is a bad sign that I'm needed, but $3,000 of merchandise stolen a month is apparently enough to warrent my presence. Yes, I'm watching for shoplifters and pan handlers.
This is going to be my little diary for the people who ask me the ever annoying and dumb question of "Why are you following me?"
I'll start off with my favourite.
Legend
SC= stupid customer
ME=me
FS= Field Supervisor (he is kinda my boss, he works for my security company and checks up on me to make sure I'm doing my job.
CS=Customer service/cashier
SV= Store supervisor (not security she works for the store)
One reason my store is hit so often is that it gets quiet later at night (11PM-Midnight) So I follow anyone who comes in until someone more suspicious shows up. When I have a single customer I follow them no matter how much of a "threat" they are (imagine if I didn't and they stole, they'd have my head)
One night not too long ago around midnight I was following this suspicious "gentleman" because he was the only person in the store. After following him through three isles he turns around this is the conversation we had
SC: Why are you following me?
ME: You're the only person in the store
SC: And that gives you the right to follow me everywhere.
ME: (I sigh inwardly knowing that he is going to be one of "THOSE" guys) Well sir, you are the only customer in the store and it's my job to follow people, I'm only doing my job. (that shut him up for a moment)
SC: Well I'm not going to steal anything. (God how many shoplifters use that line)
ME: I understand that sir, but I'm just doing my job.
He storms off down the isle towards the cash and I hang farther back (nearly the length of the isle) When he leaves I walk up to my usual late night spot by the cash where I can keep an eye on both the entrance and the exit, and chat with the cashier.
CS: You know that guy just complained that you were following him.
I just look at her smiling as I shake my head.
BUT WAIT Next day when I talk with the supervisor
SV: I had a complaint today
ME: (I played confused but just knew who would do such a thing) Oh?
SV: Yes, a man called to complain that you were following him throughout the store.
ME: Let me guess, he was in around midnight.
SV: Yes, you know who?
ME: Yeah, he got angry because I was following him when the store was empty. You know, doing my job.
She just smiles and we both get back to work.
This is going to be my little diary for the people who ask me the ever annoying and dumb question of "Why are you following me?"
I'll start off with my favourite.
Legend
SC= stupid customer
ME=me
FS= Field Supervisor (he is kinda my boss, he works for my security company and checks up on me to make sure I'm doing my job.
CS=Customer service/cashier
SV= Store supervisor (not security she works for the store)
One reason my store is hit so often is that it gets quiet later at night (11PM-Midnight) So I follow anyone who comes in until someone more suspicious shows up. When I have a single customer I follow them no matter how much of a "threat" they are (imagine if I didn't and they stole, they'd have my head)
One night not too long ago around midnight I was following this suspicious "gentleman" because he was the only person in the store. After following him through three isles he turns around this is the conversation we had
SC: Why are you following me?
ME: You're the only person in the store
SC: And that gives you the right to follow me everywhere.
ME: (I sigh inwardly knowing that he is going to be one of "THOSE" guys) Well sir, you are the only customer in the store and it's my job to follow people, I'm only doing my job. (that shut him up for a moment)
SC: Well I'm not going to steal anything. (God how many shoplifters use that line)
ME: I understand that sir, but I'm just doing my job.
He storms off down the isle towards the cash and I hang farther back (nearly the length of the isle) When he leaves I walk up to my usual late night spot by the cash where I can keep an eye on both the entrance and the exit, and chat with the cashier.
CS: You know that guy just complained that you were following him.
I just look at her smiling as I shake my head.
BUT WAIT Next day when I talk with the supervisor
SV: I had a complaint today
ME: (I played confused but just knew who would do such a thing) Oh?
SV: Yes, a man called to complain that you were following him throughout the store.
ME: Let me guess, he was in around midnight.
SV: Yes, you know who?
ME: Yeah, he got angry because I was following him when the store was empty. You know, doing my job.
She just smiles and we both get back to work.
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