Or my favorite:
"Thanks for calling _____, how can I help you?"
"Yeah, I didn't catch your name." That would be because I didn't say it. Thanks for ignoring my question to ask your own annoying one though. Are we playing the question game? Because I will totally win.
I hate when customers ask my name. They're only asking for one of three reasons: repeating it at the end of every sentence thanks to the latest "Mind Control A CSR" article they read, to give me praise they think won't be complete without using my name (and always reminds me of the way my family spoke to our dog,) or because they don't like what I told them and are going to go whine to someone about it. The last one is semi-legitimate (although the reasons they're whining never are) but a stupid way to go about it. Either they're going to only ask my first name, which will be highly ineffective given how huge this company is, or they're going to ask my full name then throw even more of a hissy fit when I won't give it to them. Why don't they just ask how they can identify us?
Names are personal and I hate having to give mine to random strangers. It's so sucky to ask someone who is required to answer for it and then repeat it over and over. I don't even give my real name anymore after masturbation guy (I use a contraction of my middle name), and it still annoys me greatly.
"Thanks for calling _____, how can I help you?"
"Yeah, I didn't catch your name." That would be because I didn't say it. Thanks for ignoring my question to ask your own annoying one though. Are we playing the question game? Because I will totally win.
I hate when customers ask my name. They're only asking for one of three reasons: repeating it at the end of every sentence thanks to the latest "Mind Control A CSR" article they read, to give me praise they think won't be complete without using my name (and always reminds me of the way my family spoke to our dog,) or because they don't like what I told them and are going to go whine to someone about it. The last one is semi-legitimate (although the reasons they're whining never are) but a stupid way to go about it. Either they're going to only ask my first name, which will be highly ineffective given how huge this company is, or they're going to ask my full name then throw even more of a hissy fit when I won't give it to them. Why don't they just ask how they can identify us?
Names are personal and I hate having to give mine to random strangers. It's so sucky to ask someone who is required to answer for it and then repeat it over and over. I don't even give my real name anymore after masturbation guy (I use a contraction of my middle name), and it still annoys me greatly.
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