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Sucky customer 1.
In our area, there is a grocery store that is running a fuel perk program. They list that it's accepted at stores which I somewhat work at. But we are an independent licensee of the name and images and gasoline that are sold by us. As such, we do not accept the fuel perk program because it's not through the company that owns my store.
Guess what happens today... some schmuck comes in and gives me the card. I tell him that we don't accept that. He starts about how his wife came in earlier and used it and that I am obviously not wanting to do it for some reason. I even apologize to him again and say "I'm sorry sir but we don't accept that card. He starts going on about that he KNOWS that we accept it and that for some reason I won't honor it. It doesn't bother me at all. Heck he prepaid for gas and when he left the store, he got in his car and almost left the premises before he went back to the pump and pumped the gas. If he left, I would've cancelled the sale of the prepay and he would have to come back in to prepay again or possibly just given him the money back. I would've done it just to make his life that much more difficult. I know I shouldn't be a jerk at work, but if you're willing to argue me on something like this and then act like he did, he deserves it.
Sucky Customer 2.
Guy comes in smoking a cigarette. I tell him "Sir, I'm gonna have to ask you to leave the store" He asks why and I tell him simply that we don't allow smoking in the store. He complains that we don't have a sign. I point him to the one that is on our window that says "No Smoking" and he starts bitching that it SHOULD be on the door cause "no one" will ever see it clearly posted on the window next to the door. Honestly, if it's posted no smoking, it's no smoking. You've retroactively lost any argument you could ever have the second you walk into the door with a smoke in your mouth and lit up. And he paid for $6 in gas in loose change to boot!
Sucky Customer 3 and 4.
Girl comes in gets a drink, asks for cigarettes. I ask for ID. She says she needs to get it out of her car. She goes and gets it. It's expired. I tell her that I can't accept it and sell her the smokes. She goes into a fit about "That's my identity!" and that even though it's against the law for me to sell her smokes with an expired ID that it's the "most bullshit thing she's ever heard". She grabs her drink, starts walking out the door. BUT as I have not rung the whole sale up and she has not given me the money to pay for the drink I tell her "Miss if you leave the store with that you are shoplifting." She comes back pays for the drink, all the while cursing about how she wasn't allowed to buy smokes cause of the "asshole" behind the counter (i.e ME)
THEN
Someone who was in the store goes out and tells her HE will purchase the cigarettes for her. He comes in and asks for the same brand of smokes as the girl, I ask him if he's purchasing them for the girl, he says "Yes" I tell him I won't make the sale cause it's a second party sale. Which is also illegal because, even though she might be over the age to purchase cigarettes, I have no legal proof that she is. He starts saying he's gonna buy them for himself now, and I flat out refuse since he already admitted that he was buying them for her in the first place I will not budge in refusing to sell them to him.
In our area, there is a grocery store that is running a fuel perk program. They list that it's accepted at stores which I somewhat work at. But we are an independent licensee of the name and images and gasoline that are sold by us. As such, we do not accept the fuel perk program because it's not through the company that owns my store.
Guess what happens today... some schmuck comes in and gives me the card. I tell him that we don't accept that. He starts about how his wife came in earlier and used it and that I am obviously not wanting to do it for some reason. I even apologize to him again and say "I'm sorry sir but we don't accept that card. He starts going on about that he KNOWS that we accept it and that for some reason I won't honor it. It doesn't bother me at all. Heck he prepaid for gas and when he left the store, he got in his car and almost left the premises before he went back to the pump and pumped the gas. If he left, I would've cancelled the sale of the prepay and he would have to come back in to prepay again or possibly just given him the money back. I would've done it just to make his life that much more difficult. I know I shouldn't be a jerk at work, but if you're willing to argue me on something like this and then act like he did, he deserves it.
Sucky Customer 2.
Guy comes in smoking a cigarette. I tell him "Sir, I'm gonna have to ask you to leave the store" He asks why and I tell him simply that we don't allow smoking in the store. He complains that we don't have a sign. I point him to the one that is on our window that says "No Smoking" and he starts bitching that it SHOULD be on the door cause "no one" will ever see it clearly posted on the window next to the door. Honestly, if it's posted no smoking, it's no smoking. You've retroactively lost any argument you could ever have the second you walk into the door with a smoke in your mouth and lit up. And he paid for $6 in gas in loose change to boot!
Sucky Customer 3 and 4.
Girl comes in gets a drink, asks for cigarettes. I ask for ID. She says she needs to get it out of her car. She goes and gets it. It's expired. I tell her that I can't accept it and sell her the smokes. She goes into a fit about "That's my identity!" and that even though it's against the law for me to sell her smokes with an expired ID that it's the "most bullshit thing she's ever heard". She grabs her drink, starts walking out the door. BUT as I have not rung the whole sale up and she has not given me the money to pay for the drink I tell her "Miss if you leave the store with that you are shoplifting." She comes back pays for the drink, all the while cursing about how she wasn't allowed to buy smokes cause of the "asshole" behind the counter (i.e ME)
THEN
Someone who was in the store goes out and tells her HE will purchase the cigarettes for her. He comes in and asks for the same brand of smokes as the girl, I ask him if he's purchasing them for the girl, he says "Yes" I tell him I won't make the sale cause it's a second party sale. Which is also illegal because, even though she might be over the age to purchase cigarettes, I have no legal proof that she is. He starts saying he's gonna buy them for himself now, and I flat out refuse since he already admitted that he was buying them for her in the first place I will not budge in refusing to sell them to him.
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