I love how some people think, I really do.
The other day, I waited on a family of five. Mom, Dad, three kids. They sat at a table and were watching the live music. Kids were drinking sodas, which I kept refilled. Parents were drinking gin and tonics, which I kept filled whenever they asked me. I basically gave them top notch service, bantered with them, everything was fine.
Till Dad got the check.
DAD: "Isn't it happy hour?"
JESTER: "I'm sorry sir, but happy hour is at the bar only." (In other words, not at the tables.)
DAD: "That's stupid."
JESTER: "I'm sorry, sir. I don't make the rules."
DAD: "Can I speak with a manager?"
JESTER: "Not a problem, sir."
So I sent the manager over to talk to the guy. Manager repeated everything I had said, apparently not to Dad's satisfaction. But he gave me his credit card, I rant it, and delivered it back to him. And they left.
Anyone wanna guess what kind of tip this guy left me?
Right. None. Bupkus. Zero. Zilch.
Did he ask me about happy hour when they got there? Nope.
Did he ever ask me about happy hour while they were sitting there enjoying their drinks and the music? Of course not.
Only afterwards did he ask.
So apparently now I am supposed to be psychic and know to tell people about the happy hour rules when they never even ask. And because I didn't, the excellent service I provided is now null and void, and I had to pay to wait on them.
Yes, I had to PAY to wait on them. How do I figure that? Because we tip out the bartender based upon our liquor sales. In this case, I figure I had to pay $1.19 for the privilege of waiting on this disgruntled yahoo and his family.
Thanks, Douchenozzle. Thanks for pointing out the error of my ways. I will make sure to sign up for those ESP classes immediately, so I never make such a mistake again.
The other day, I waited on a family of five. Mom, Dad, three kids. They sat at a table and were watching the live music. Kids were drinking sodas, which I kept refilled. Parents were drinking gin and tonics, which I kept filled whenever they asked me. I basically gave them top notch service, bantered with them, everything was fine.
Till Dad got the check.
DAD: "Isn't it happy hour?"
JESTER: "I'm sorry sir, but happy hour is at the bar only." (In other words, not at the tables.)
DAD: "That's stupid."
JESTER: "I'm sorry, sir. I don't make the rules."
DAD: "Can I speak with a manager?"
JESTER: "Not a problem, sir."
So I sent the manager over to talk to the guy. Manager repeated everything I had said, apparently not to Dad's satisfaction. But he gave me his credit card, I rant it, and delivered it back to him. And they left.
Anyone wanna guess what kind of tip this guy left me?
Right. None. Bupkus. Zero. Zilch.
Did he ask me about happy hour when they got there? Nope.
Did he ever ask me about happy hour while they were sitting there enjoying their drinks and the music? Of course not.
Only afterwards did he ask.
So apparently now I am supposed to be psychic and know to tell people about the happy hour rules when they never even ask. And because I didn't, the excellent service I provided is now null and void, and I had to pay to wait on them.
Yes, I had to PAY to wait on them. How do I figure that? Because we tip out the bartender based upon our liquor sales. In this case, I figure I had to pay $1.19 for the privilege of waiting on this disgruntled yahoo and his family.
Thanks, Douchenozzle. Thanks for pointing out the error of my ways. I will make sure to sign up for those ESP classes immediately, so I never make such a mistake again.
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