We have this obnoxious lady who only buys organic cigarettes. Well her favorite brand has been out since last week, I told her that there was a chance they may come in yesterday but I wasn't sure.
She shows up and asks for her brand, I apologize and tell her we still don't have it. "But you said you would get them in on Tuesday." I corrected her saying that there was a chance it might have gotten delivered yesterday but did not. She stares at the cigarette displays alternately mumbling "S**t" and "You said Tuesday".
After a few minutes, she points at a pack behind me "What are those?" I ask her to clarify when she starts walks over and attempts to go behind the counter. I immediately step in front of her "I'm sorry, you can't come back here." She tries to push past me and says "It's okay, I'm only looking."
This time I say loudly "Ma'am you cannot be here period, go to the other side of the counter now." The lady looks miffed as she returns to the other side of the counter. She finally decides what smokes she wants. As she is paying she again starts explaining that she was only looking and wasn't trying to cause trouble.
How any person can describe going into a place they know they are not allowed as "not trying to cause trouble" is beyond me.
She shows up and asks for her brand, I apologize and tell her we still don't have it. "But you said you would get them in on Tuesday." I corrected her saying that there was a chance it might have gotten delivered yesterday but did not. She stares at the cigarette displays alternately mumbling "S**t" and "You said Tuesday".
After a few minutes, she points at a pack behind me "What are those?" I ask her to clarify when she starts walks over and attempts to go behind the counter. I immediately step in front of her "I'm sorry, you can't come back here." She tries to push past me and says "It's okay, I'm only looking."
This time I say loudly "Ma'am you cannot be here period, go to the other side of the counter now." The lady looks miffed as she returns to the other side of the counter. She finally decides what smokes she wants. As she is paying she again starts explaining that she was only looking and wasn't trying to cause trouble.
How any person can describe going into a place they know they are not allowed as "not trying to cause trouble" is beyond me.
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