I was outside pumping gas for customers.
We had some work going on were half the pumps were blocked off while they worked over top of them. ALl was going fine until this SC comes in for gas. I walk up to his car and ask him what I can get for him.
He tells me $20 regular. I ask if he is paying cash or by card and he says cash. I pump the gas, get the $20 from him and since I dont have another customer waiting I walk away and stand watching the workers.
I then hear this... "DUDE CAN I GET MY F*CKING RECEIPT?"
I look over and he is leaning half way out the window. I tell him its too late now because I have no way of telling the pump to print a receipt after the gas has started pumping. I have to tell it BEFORE.
He said he ALWAYS gets a f*cking receipt and I should ask everyone each time if they want one. I tell him its bad enough that I have to ask cash or card, so no I will not also ask each person if they want a receipt too. I could have written one up in our receipt book but just because of his cussing and attitude and the fact I then remembered having this convo with him before made me tell him that I am sorry but its too late.
I start walking back into the store with him following telling me to give him a f*cking receipt. We get inside and I have had enough, I tell him.....
(This is where filter broke down...)
Listen, just because you are too STUPID to remember to tell us you need a receipt BEFORE we pump the gas like you have been told before doesnt mean I should remember you out of the hundreds of customers I see each week.
He says my coworker always writes him one up. I told him we are not allowed to do that because the boss told us NOT to use that book unless the pump doesnt print one after we tell it to. We are not to use it instead of the pump printed one or just because the customer forgot. The boss' dad also will YELL at us if we do this and he was coming in in the morning and I didnt want yelled at by him over writing a receipt up.
He again demanded a receipt and I again didnt have a BTMF... I said..
If you are to stupid to ask for one before I pumped the gas you cant get one now. The CS's girlfriend spoke up and said they were going to tell my boss I called them stupid. I told her to go right ahead. Another co-worker went outside with them and he wrote up a receipt and I made HIM initial it so I didnt get yelled at by the boss' dad.
I also told them not to come back, they told me I cant tell them that and they would come back to get gas. Well they got a surprise coming if I am the one pumping the gas when they do. Ill leave them sit there all damn day or night until they leave.
I think he doesnt want a pump printed receipt because he is doctoring up the written ones my coworkers give him. I wish I could prove it.
I hope he doesnt come in, boss might not be happy with me calling him stupid.
We had some work going on were half the pumps were blocked off while they worked over top of them. ALl was going fine until this SC comes in for gas. I walk up to his car and ask him what I can get for him.
He tells me $20 regular. I ask if he is paying cash or by card and he says cash. I pump the gas, get the $20 from him and since I dont have another customer waiting I walk away and stand watching the workers.
I then hear this... "DUDE CAN I GET MY F*CKING RECEIPT?"
I look over and he is leaning half way out the window. I tell him its too late now because I have no way of telling the pump to print a receipt after the gas has started pumping. I have to tell it BEFORE.
He said he ALWAYS gets a f*cking receipt and I should ask everyone each time if they want one. I tell him its bad enough that I have to ask cash or card, so no I will not also ask each person if they want a receipt too. I could have written one up in our receipt book but just because of his cussing and attitude and the fact I then remembered having this convo with him before made me tell him that I am sorry but its too late.
I start walking back into the store with him following telling me to give him a f*cking receipt. We get inside and I have had enough, I tell him.....
(This is where filter broke down...)
Listen, just because you are too STUPID to remember to tell us you need a receipt BEFORE we pump the gas like you have been told before doesnt mean I should remember you out of the hundreds of customers I see each week.
He says my coworker always writes him one up. I told him we are not allowed to do that because the boss told us NOT to use that book unless the pump doesnt print one after we tell it to. We are not to use it instead of the pump printed one or just because the customer forgot. The boss' dad also will YELL at us if we do this and he was coming in in the morning and I didnt want yelled at by him over writing a receipt up.
He again demanded a receipt and I again didnt have a BTMF... I said..
If you are to stupid to ask for one before I pumped the gas you cant get one now. The CS's girlfriend spoke up and said they were going to tell my boss I called them stupid. I told her to go right ahead. Another co-worker went outside with them and he wrote up a receipt and I made HIM initial it so I didnt get yelled at by the boss' dad.
I also told them not to come back, they told me I cant tell them that and they would come back to get gas. Well they got a surprise coming if I am the one pumping the gas when they do. Ill leave them sit there all damn day or night until they leave.
I think he doesnt want a pump printed receipt because he is doctoring up the written ones my coworkers give him. I wish I could prove it.
I hope he doesnt come in, boss might not be happy with me calling him stupid.
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