I swear I think some customers thinks it's easy for us to take off items from the register when it's really not. On Sundays, my manager isn't here so if we have to take an item out, we have to use the coupon button. Well here's what happened.
There were two customers, they ordered a medium combo 6, one donut, two hash browns and one medium coffee. One of the orders of hash browns is 99 cents because it goes with the combo and the other order is $1.40 because there is no other combo it goes with so the customer says, "Oh let me add another donut so that the other hash browns will be 99 cents..." So I had to use the coupon button to take off the medium coffee, the donut and the hash browns so I can charge him a combo 1 and the 99 cent hash browns so I charge him and he's was like, "Why is it more expensive?" I said, "because you're adding a combo and it's going to be a bit more expensive than having a coffee and a donut...I don't make the prices." (I hate when customers think the workers make the prices.) So then he was like, "forget it, just charge it the way it was before." I had to use the coupon button again and charge him the way it was before and I got confused and I know the register charged him less, but what was I supposed to do? Ugh at least he apologized, but I was still rather annoyed!
There were two customers, they ordered a medium combo 6, one donut, two hash browns and one medium coffee. One of the orders of hash browns is 99 cents because it goes with the combo and the other order is $1.40 because there is no other combo it goes with so the customer says, "Oh let me add another donut so that the other hash browns will be 99 cents..." So I had to use the coupon button to take off the medium coffee, the donut and the hash browns so I can charge him a combo 1 and the 99 cent hash browns so I charge him and he's was like, "Why is it more expensive?" I said, "because you're adding a combo and it's going to be a bit more expensive than having a coffee and a donut...I don't make the prices." (I hate when customers think the workers make the prices.) So then he was like, "forget it, just charge it the way it was before." I had to use the coupon button again and charge him the way it was before and I got confused and I know the register charged him less, but what was I supposed to do? Ugh at least he apologized, but I was still rather annoyed!
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