Because it means I get to do my coldly polite and brusque at idiots without worrying.
I= Idiot
Me= Not idiot.
I: You know, these products are cheaper on the makers website.
Me: Do you have to pay shipping?
I: No, it's free.
Me: Hmm. That's a good deal then. If you have a printout and a store card I can price match it for you.
I: Can't you just do it for me anyway?
Me: I can't do special deals without evidence.
I: But it's cheaper.
Me: They don't have to pay for a bricks and mortar store, staff wages, shipping to our locations etc.
I: It must impact on your sales though.
Me: Not really. We're still cheapest on the high-street and people like speaking to a trained person who can actually offer them honest unbiased advice.
I: You should do like, getting something free with purchase.
Me: Well, you'd have to speak to corporate about that, as no-one on the shopfloor makes sale decisions. Thankyou, goodbye.
I= Idiot
Me= Not idiot.
I: You know, these products are cheaper on the makers website.
Me: Do you have to pay shipping?
I: No, it's free.
Me: Hmm. That's a good deal then. If you have a printout and a store card I can price match it for you.
I: Can't you just do it for me anyway?
Me: I can't do special deals without evidence.
I: But it's cheaper.
Me: They don't have to pay for a bricks and mortar store, staff wages, shipping to our locations etc.
I: It must impact on your sales though.
Me: Not really. We're still cheapest on the high-street and people like speaking to a trained person who can actually offer them honest unbiased advice.
I: You should do like, getting something free with purchase.
Me: Well, you'd have to speak to corporate about that, as no-one on the shopfloor makes sale decisions. Thankyou, goodbye.
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