I work for a large women's organization. Our events are always well-attended, and often sell out. Today is the 10th birthday of said organization. We have a BIG party scheduled tonight, the details have been out for months, we've advertised it a couple of times a week for almost as long.
The event is now 3 hours away. It's completely sold out--even if we did take a registration, all the reg packets have been taken to the ship, and the event team is already there.
Me: Hello, thank you for calling (org), how can I help you?
SC: Yes, I was wondering if you can help me get signed up for the event tonight?
Me: Is that the event on (well-known aquatic destination in SoCal)?
SC: Yes, that's it.
Me: I'm sorry, that event has been sold out since yesterday.
SC: What??
Me: It's completely sold out.
SC: *in whiniest little-girl pouting voice I've heard from someone over the age of 6* Ohhhhh...........*yes, you can hear the pout* Really?
Me: Yes, since yesterday. We can't take any more registrations at all.
SC:.....
Me:.....
SC:.....
Me: Is there anything else I can help you with today?
SC: *still in despondent 6-yr-old mode* No....I wanted to go. *click*
IT'S 3 HOURS BEFORE THE DOORS OPEN!!!!!! WE'VE BEEN TAKING REGISTRATIONS SINCE NOVEMBER!!!!
The event is now 3 hours away. It's completely sold out--even if we did take a registration, all the reg packets have been taken to the ship, and the event team is already there.
Me: Hello, thank you for calling (org), how can I help you?
SC: Yes, I was wondering if you can help me get signed up for the event tonight?
Me: Is that the event on (well-known aquatic destination in SoCal)?
SC: Yes, that's it.
Me: I'm sorry, that event has been sold out since yesterday.
SC: What??
Me: It's completely sold out.
SC: *in whiniest little-girl pouting voice I've heard from someone over the age of 6* Ohhhhh...........*yes, you can hear the pout* Really?
Me: Yes, since yesterday. We can't take any more registrations at all.
SC:.....
Me:.....
SC:.....
Me: Is there anything else I can help you with today?
SC: *still in despondent 6-yr-old mode* No....I wanted to go. *click*
IT'S 3 HOURS BEFORE THE DOORS OPEN!!!!!! WE'VE BEEN TAKING REGISTRATIONS SINCE NOVEMBER!!!!
Comment