ok to start $130 is an excellent rate for san diego during the summer travel season you cheap as fuck bastard... don't you DARE yell at me that I'm a rippoff... for you I will provide you a first class ticket to hell.
Also don't you DARE tell me $114 is too expensive in Tulsa during a special event weekend, $114 would be a good rate in bumfuck utah during a special event weekend, for you I'll only give you a coach ticket to hell.
If you want a hotel anywhere in this country for less than $100 don't even think of calling me because we have standards and the places under $100 don't. We do have a few low demand areas that are less than $100 that still have standards, those are the exception, not the rule. If you don't like it don't bitch to me, just go to the sleezebag motel 6 that doesn't clean their towels and get the rate you want.
Telling me how much easier it is to book on hotwire won't do anything to make me want to help you more... if anything it makes me want to "accidentally" release the call... and oops now you can book on hotwire... and oh yeah, now you won't get your group discount... and you'll end up with a reservation that you can't cancel without a guaranteed room type... please feel free to book with them though and stop bothering me.
Also, don't even start with how you can't understand me... I've had 4 separate TMs listen to my calls, none of them have had problems understanding me... maybe if you didn't assume you were speaking to an outsourced center in India you'd realize that I am in fact speaking english and am easily understood... and yes I do have an accent because of a speech impediment when I was younger (to overcome it I have to speak a more proper english than most americans use)... and no I'm not going to transfer you to someone else because you're a bigot and think that anyone who doesn't speak like a southern redneck hick is less of an american.
and this last one goes without saying, but a lack of planning on your part is not an emergency on mine... no I can't magically make rooms appear for tonight, no we did not hold rooms just in case people needed them at the last minute, and most importantly no I won't cancel someone else's reservation to get you in.
sorry bout the rant, but I really needed to vent before I blew up on the next caller and got myself fired.
Also don't you DARE tell me $114 is too expensive in Tulsa during a special event weekend, $114 would be a good rate in bumfuck utah during a special event weekend, for you I'll only give you a coach ticket to hell.
If you want a hotel anywhere in this country for less than $100 don't even think of calling me because we have standards and the places under $100 don't. We do have a few low demand areas that are less than $100 that still have standards, those are the exception, not the rule. If you don't like it don't bitch to me, just go to the sleezebag motel 6 that doesn't clean their towels and get the rate you want.
Telling me how much easier it is to book on hotwire won't do anything to make me want to help you more... if anything it makes me want to "accidentally" release the call... and oops now you can book on hotwire... and oh yeah, now you won't get your group discount... and you'll end up with a reservation that you can't cancel without a guaranteed room type... please feel free to book with them though and stop bothering me.
Also, don't even start with how you can't understand me... I've had 4 separate TMs listen to my calls, none of them have had problems understanding me... maybe if you didn't assume you were speaking to an outsourced center in India you'd realize that I am in fact speaking english and am easily understood... and yes I do have an accent because of a speech impediment when I was younger (to overcome it I have to speak a more proper english than most americans use)... and no I'm not going to transfer you to someone else because you're a bigot and think that anyone who doesn't speak like a southern redneck hick is less of an american.
and this last one goes without saying, but a lack of planning on your part is not an emergency on mine... no I can't magically make rooms appear for tonight, no we did not hold rooms just in case people needed them at the last minute, and most importantly no I won't cancel someone else's reservation to get you in.
sorry bout the rant, but I really needed to vent before I blew up on the next caller and got myself fired.
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