Who do you think you're talking to?

[customersruinmylife]

OK, I was a bit sucky in this one, but the guy really got to me.

So, my shift has literally just started. I relieve the manager on duty, and start having a wander cleaning tables. I look and see TWO tables outside are full of glasses. Now, I am emphasising on the word TWO here because we have about a dozen tables outside. Two empty, dirty ones is not that bad.

I walk outside and start to clear them. A SC is sat at a table nearby.

SC: About fucking time!
Me: Sorry sir, I just noticed these tables were dirty.

I am slightly bemused as to why he is bothered about a dirty table he is not even sat at.

SC: Smokers are people too you know! Just because we fucking smoke doesn't mean we don't deserve the same rights to a clean table!
Me: Well like I said, I'm sorry. My shift has literally just started and...
SC: I don't care if your shift has just fucking started! I don't give a fuck! These tables should be clean.
Me: OK, I'm going to ask you to stop swearing at me now.
SC: I'll say whatever I fucking well want! I am FUCKING PISSED OFF with you!

I really didn't know what to say to that. I was just shocked that someone was speaking to me like that over something so stupid.

SC: I'll be seeing the management about this.

Ah, now I knew what to say.

Me: I've got news for you. I am the management.
SC: Wha...huh?
Me: Yes?
SC: I'm sorry. I just thought you were one of the workers.
Me: So you think it's OK to speak to someone like that? As long as they are not management?
SC: Well, what I meant was...
Me: Yeah, I know exactly what you meant. OK, I'm going to go inside now, and I'm going to tell all the staff exactly what you are like. None of them will serve you after that, so you might as well just leave.

I walked back inside and informed all the staff not to serve him. He watched me like a hawk through the windows, and eventually left.

He was a regular customer. We seem to be having a lot of bother with our resident regular alcoholics at the minute. There was the guy that went mental at our menu change, the guy who shit all over our disabled toilet was a regular (who has been banned) and another threatened to strike a girl because she thought he was too drunk to be served anymore!

[ebonyknight]

I guess the "regulars" get comfortable and think that they can start to pull stuff. It's good that you won't defer to them, just because they are regulars.

[RecoveringKinkoid]

It never fails to amaze me the sheer number of people who somehow thnk their name appears on other people's paychecks.

[BaristaTrav]

Out of curiosity, where is your pub?

[Bradester]

Does he want some dip to go with that huge chip on his shoulder?

What a douche. Way to put him in his place.

[Samaliel]

OK, I was a bit sucky in this one, but the guy really got to me.

Where were you sucky ? From what I can read, you handled it quite well. Better than most of us would have, I believe.

[TonyDonuts]

When did "firm" become "sucky?"

You put that twerp in his place, and you did it without brass knuckles or a taser.

Well played, well played.

[bainsidhe]

I'm wondering how you were sucky as well. Did you snarl and spit? Point and laugh? Nah, I don't think you were sucky to calmly put up with his crap and decline his business.

[allniter]

Any management that doesn't drop kick a shit like him to the curb and refuse service, deserves to be made the one responsible for bringing him food and putting up with him.

Good for you for booting his fat ass outta there

[Camry178]

SC: I'll be seeing the management about this.

Ah, now I knew what to say.

Me: I've got news for you. I am the management.
SC: Wha...huh?
Me: Yes?
SC: I'm sorry. I just thought you were one of the workers.
Me: So you think it's OK to speak to someone like that? As long as they are not management?

Aaaaahhhhhh! Music to my ears.

That's probably my favorite part of being the manager.

I have long hair, so sometimes my name badge with my title is covered by my hair. When SC's try to talk down to me and then ask for the manager I simply look down, move my hair out of the way and say "Oh, I'm sorry, but that would be me!"...I JUST LOVE IT!!

[customersruinmylife]

I'm wondering how you were sucky as well. Did you snarl and spit? Point and laugh? Nah, I don't think you were sucky to calmly put up with his crap and decline his business.

I don't know, I just thought I might have been a bit...blunt.

But on the subject of regulars, I don't know what's come over them! They have all become extremelly sucky. We had a new girl start, she had no bar experience or anything, and a regular made her CRY on her first shift! He said she was useless and should be fired! Luckily she stuck it all out and the rest of her shift was great. But who does that to a girl when they know its her first shift??

[katie kaboom]

He said she was useless and should be fired! Luckily she stuck it all out and the rest of her shift was great. But who does that to a girl when they know its her first shift??

a nasty, vindictive PITA sc, that's who

[tropicsgoddess]

SC: I'll be seeing the management about this.

Ah, now I knew what to say.

Me: I've got news for you. I am the management.
SC: Wha...huh?
Me: Yes?
SC: I'm sorry. I just thought you were one of the workers.
Me: So you think it's OK to speak to someone like that? As long as they are not management?
SC: Well, what I meant was...
Me: Yeah, I know exactly what you meant. OK, I'm going to go inside now, and I'm going to tell all the staff exactly what you are like. None of them will serve you after that, so you might as well just leave.

I walked back inside and informed all the staff not to serve him. He watched me like a hawk through the windows, and eventually left.

I just LOVE happy endings...especially where the SC gets their just desserts.