And here's why.
A woman comes to my lane with many plates. Probably about 50 of various sizes.
SC: Do you have boxes for these?
Me: Not up at cash. Any boxes we have would be where the dishes are.
SC: So what am I supposed to do then?
Me: You can wrap them up and use the bags, or once you're done leave your things here, I'll watch them, and you can go get some boxes.
SC: Where are these boxes?
Me: Where the dishes are. They usually are in a pile or stacked between the displays.
SC: Well they're not visible at ALL!
Me: *says nothing, as I'm counting her pile of dishes* Did you want to get bags for them then, or just wrap them and take them as-is, or go over and get some of the boxes?
Note: I KNEW calling the department would be useless, since they would send her back to get them herself.
I keep ringing her things through, all the while she's muttering things to herself.
I hear something about calling a manager, and something about, "If you don't want to work you shouldn't come to work."
Her total comes up, I give her her total, she hands me her card, I hear something about a manager again, and as I'm handing her her CC slip to sign say, "I'm sorry?" in response to the mutterings about a manager.
My hearing sucks so sometimes people have to repeat themselves for me.
She says nothing, then it clicks with me what she said.
Me: Would you like me to call a manager?
SC: I want you to do your job!
Me: I gave you options on how to take the dishes home and told you where the boxes are.
SC: So you want me to walk all the way back upstairs for them?
Me: The department they're in is downstairs.
SC: You're pretty rude, you know.
This is where someone else in the line next to me jumps in.
SC2: You ARE rude! I don't even know her and I saw how RUDE you are!
Me: She asked me if we had any boxes, I told her where they were.
SC: No, you told me to go upstairs and GET them MYSELF!
Me: No, I said they were in the department where the dishes are and that you could leave your things here, I would watch them, and you could go get as many as you needed.
SC2: You're being rude. Everything you said to her was rude.
Now my coworker jumps in. Bless her.
This part is not word for word, as by this point I was seeing red. The general attitude of this SC was testing my very last, and already stressed, nerve.
CW: She's not being rude. She told her where to find what she needed and she (the SC) complained she wasn't doing her job. What else do you want us to do when we already give you the options?
Me: So would you like me to call someone from the department to bring you the boxes?
SC: Do whatever you want.
I call the department and, sure enough, the girl on the phone says they're busy and the SC will have to come get the boxes herself. I tell the dept. CW that the SC has insisted someone bring them to her, and that she'll need about 10 boxes.
The CW at the lane next to me is being relieved, and either she or the cashier who was relieving her called for a supervisor.
My supervisor comes over, talks to the SC and I don't hear anything other than the word "rude" a few times and something about this "ruining her whole day". Whatever.
Like I said, my hearing blows.
My supervisor comes over, shuts off my light, closes my gate and says she's going to get my side.
Note: I love this particular supervisor to death, and she wasn't being a jerk at ALL. She was just doing what was needed, and even gave me the, "This chick is bat-shit crazy look."
Normally I would have returned that look with the, "Yeah, I know. Someone should lock her away for life," look, but I had had it.
Me: Don't bother, I fucking quit. I can't take this shit anymore.
I walked away and towards the cash office.
My supervisor just said, "No, don't!" and followed quickly behind me to the cash office, calling my name and trying to get me to stop and talk, leaving the SC behind.
This is when I get into the office, throw my badge in my mailbox, say, "I can't fucking take these people anymore. I quit!" and leave.
My manager follows me out, we go outside, she gives me a cigarette and we go to talk.
The fist thing she says is, "What are we going to do about you?"
I know she didn't mean that in a bad way, but more in a "what do we have to do to get you to stop hating your job so much?" way.
We sat outside, talked about it, she got my very stressed out side of things, we bitched about customers, she offered to let me go home and I declined, and I agreed not to leave my job.
The worst part is that the frustration (of the situation and life as a whole right now) brought me to tears. I wasn't bawling, but I did let a few slip.
When I went back inside the SC was gone. I don't know if she ever did get her boxes or if anyone even bothered to pay her any mind after I split.
Chances are she stood there for a few minutes, realised that yes, the department coworkers were too busy and would not be bringing her any boxes, and left in a huff.
I was closer to walking out than I've ever been and I regret not doing it, but had a small flash of logic when I realised I have no other job lined up, and would have a hard time finding a new one, what with all the students looking for summer work now and those positions likely already being filled by now.
So I'm a sucker for not leaving. A smart sucker, but still a sucker.
I really do need to find a new job, though. This place is sucking the life out of me.
Oh, and the best part of all of this? The department she would have had to go to to get the boxes was the very first one you enter when you walk into the store.
It would have taken her less than five minutes to walk there, get the boxes and walk back.
But that's my fault, too.
A woman comes to my lane with many plates. Probably about 50 of various sizes.
SC: Do you have boxes for these?
Me: Not up at cash. Any boxes we have would be where the dishes are.
SC: So what am I supposed to do then?
Me: You can wrap them up and use the bags, or once you're done leave your things here, I'll watch them, and you can go get some boxes.
SC: Where are these boxes?
Me: Where the dishes are. They usually are in a pile or stacked between the displays.
SC: Well they're not visible at ALL!
Me: *says nothing, as I'm counting her pile of dishes* Did you want to get bags for them then, or just wrap them and take them as-is, or go over and get some of the boxes?
Note: I KNEW calling the department would be useless, since they would send her back to get them herself.
I keep ringing her things through, all the while she's muttering things to herself.
I hear something about calling a manager, and something about, "If you don't want to work you shouldn't come to work."
Her total comes up, I give her her total, she hands me her card, I hear something about a manager again, and as I'm handing her her CC slip to sign say, "I'm sorry?" in response to the mutterings about a manager.
My hearing sucks so sometimes people have to repeat themselves for me.
She says nothing, then it clicks with me what she said.
Me: Would you like me to call a manager?
SC: I want you to do your job!
Me: I gave you options on how to take the dishes home and told you where the boxes are.
SC: So you want me to walk all the way back upstairs for them?
Me: The department they're in is downstairs.
SC: You're pretty rude, you know.
This is where someone else in the line next to me jumps in.
SC2: You ARE rude! I don't even know her and I saw how RUDE you are!
Me: She asked me if we had any boxes, I told her where they were.
SC: No, you told me to go upstairs and GET them MYSELF!
Me: No, I said they were in the department where the dishes are and that you could leave your things here, I would watch them, and you could go get as many as you needed.
SC2: You're being rude. Everything you said to her was rude.
Now my coworker jumps in. Bless her.
This part is not word for word, as by this point I was seeing red. The general attitude of this SC was testing my very last, and already stressed, nerve.
CW: She's not being rude. She told her where to find what she needed and she (the SC) complained she wasn't doing her job. What else do you want us to do when we already give you the options?
Me: So would you like me to call someone from the department to bring you the boxes?
SC: Do whatever you want.
I call the department and, sure enough, the girl on the phone says they're busy and the SC will have to come get the boxes herself. I tell the dept. CW that the SC has insisted someone bring them to her, and that she'll need about 10 boxes.
The CW at the lane next to me is being relieved, and either she or the cashier who was relieving her called for a supervisor.
My supervisor comes over, talks to the SC and I don't hear anything other than the word "rude" a few times and something about this "ruining her whole day". Whatever.
Like I said, my hearing blows.
My supervisor comes over, shuts off my light, closes my gate and says she's going to get my side.
Note: I love this particular supervisor to death, and she wasn't being a jerk at ALL. She was just doing what was needed, and even gave me the, "This chick is bat-shit crazy look."
Normally I would have returned that look with the, "Yeah, I know. Someone should lock her away for life," look, but I had had it.
Me: Don't bother, I fucking quit. I can't take this shit anymore.
I walked away and towards the cash office.
My supervisor just said, "No, don't!" and followed quickly behind me to the cash office, calling my name and trying to get me to stop and talk, leaving the SC behind.
This is when I get into the office, throw my badge in my mailbox, say, "I can't fucking take these people anymore. I quit!" and leave.
My manager follows me out, we go outside, she gives me a cigarette and we go to talk.
The fist thing she says is, "What are we going to do about you?"
I know she didn't mean that in a bad way, but more in a "what do we have to do to get you to stop hating your job so much?" way.
We sat outside, talked about it, she got my very stressed out side of things, we bitched about customers, she offered to let me go home and I declined, and I agreed not to leave my job.
The worst part is that the frustration (of the situation and life as a whole right now) brought me to tears. I wasn't bawling, but I did let a few slip.
When I went back inside the SC was gone. I don't know if she ever did get her boxes or if anyone even bothered to pay her any mind after I split.
Chances are she stood there for a few minutes, realised that yes, the department coworkers were too busy and would not be bringing her any boxes, and left in a huff.
I was closer to walking out than I've ever been and I regret not doing it, but had a small flash of logic when I realised I have no other job lined up, and would have a hard time finding a new one, what with all the students looking for summer work now and those positions likely already being filled by now.
So I'm a sucker for not leaving. A smart sucker, but still a sucker.
I really do need to find a new job, though. This place is sucking the life out of me.
Oh, and the best part of all of this? The department she would have had to go to to get the boxes was the very first one you enter when you walk into the store.
It would have taken her less than five minutes to walk there, get the boxes and walk back.
But that's my fault, too.
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