So you called up all bent out of shape because you claimed your pizza was over an hour old. Right. You were quoted a 35 to 55 minute delivery time and your order was just at 46 minutes when you called. The person that took your call tried to explain to you that your order would be the next one out but you kept hemming and hawing and hung up on him.
So the driver comes and takes your pizza, you call again and demand to speak to the manager. I've been cast in that part for the evening. So I get on the phone with you and you start bitching about how long your order's taking, how you don't want it now that it's been sitting around under our heat lamps for so long (we don't have heat lamps) You demand a refund to your credit card and tell me you'll never do business with us again. (Damn right you won't) And to top it off you tell me that the last person you spoke with was rude to you.
Bullshit.
Look I heard his end of the conversation and he was nothing but polite to you. He's one of our best workers and one of the nicest people you'll ever meet. So don't even try to smear my co workers to me. That shit may work when you call large corporations or call centers where they have to take you at your word and record every complaint no matter how baseless or unfounded it may be
It's about time some of you people actually learn what the definition of "rude" is instead of throwing it around every time someone tells you something you don't want to hear.
If you have a complaint, that's fine. I'll do my best to resolve it for you. But don't drag my co workers into it. I KNOW them. You don't. And your attempts to give your story any weight will have the opposite effect.
So the driver comes and takes your pizza, you call again and demand to speak to the manager. I've been cast in that part for the evening. So I get on the phone with you and you start bitching about how long your order's taking, how you don't want it now that it's been sitting around under our heat lamps for so long (we don't have heat lamps) You demand a refund to your credit card and tell me you'll never do business with us again. (Damn right you won't) And to top it off you tell me that the last person you spoke with was rude to you.
Bullshit.
Look I heard his end of the conversation and he was nothing but polite to you. He's one of our best workers and one of the nicest people you'll ever meet. So don't even try to smear my co workers to me. That shit may work when you call large corporations or call centers where they have to take you at your word and record every complaint no matter how baseless or unfounded it may be
It's about time some of you people actually learn what the definition of "rude" is instead of throwing it around every time someone tells you something you don't want to hear.
If you have a complaint, that's fine. I'll do my best to resolve it for you. But don't drag my co workers into it. I KNOW them. You don't. And your attempts to give your story any weight will have the opposite effect.
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