Biggest Bitch Ever

[Custard Chick]

I had just gotten on my register at the Bread Co. today and called over a customer from the Bakery line. The lady has three large cups, one has iced tea and the other two are empty.

Me: *waves*
SL: Sucky Lady

Me: Hi, what can I get for you today?
SL: You're out of iced tea, I want my money back.
Me: Alright *takes receipt - notes she paid cash at my co-workers register, so I couldn't issue her refund since then my till would be off* Ma'am, since this was a cash transaction on my co-workers register you're going to have to get your refund from her. So if you could just hold on a moment while she finishes with those other customers we'd be more than happy to give you your money back.
SL: *cat-butt face* Figures. Nothing ever go right when I come to this store.
Me: *putting on a sincere face and voice* Oh I'm really sorry about that ma'am-
SL: *cuts me off* Don't apologize. It's neither needed, wanted, nor appreciated. I just want my money back.
Me: *walks away*

I'm still in shock over the fact that she got so pissed off just because we ran out of iced tea then I had the audacity to APOLOGIZE. No matter how much I may dislike my job sometimes, I do hate it when things go wrong for customers and I do try my best to fix it. I would have offered her a free cookie or bakery item or an alternative drink, but obviously it was neither needed, wanted, nor appreciated. So fuck her.

Only one more week...

[katie kaboom]

You can't please people, so why waste your time trying?

[Apathy]

What the hell is this lady's problem anyway? Surely you can whip out some more tea, right? If she'd, you know, wait two minutes, there'd be more, wouldn't there? And if not, piss off, lady.

That's something else that gets me about people. The whole, "this happens every time I come in here." So STOP COMING IN HERE YOU BLOODY MORON!

[RecoveringKinkoid]

How sad to know this woman is willing to sell her right to call herself a decent human being for the price of a cup of frigging ice tea. I guess being a decent human being just isn't worth all that much to her.

[XCashier]

SL: *cuts me off* Don't apologize. It's neither needed, wanted, nor appreciated.

"Okay, then, f**k you very much, don't have a nice day!" She doesn't need iced tea, she needs a laxative to dislodge her head!

[mattm04]

Not quite as bitchy, but.....

My store has a auto-attendant. When you call it says "Thank you for calling your <location> <company>. For custoemr assistance dial 0 at any time. For the Dept X, press 1, for the dept Y, etc...." (Whole other rant o how annoying the system is in the way it is set-up up)

I hear the page for my dept.....

Me: Greeting
SC: Listen up! I don't know how the hell I got <dept> but I hope you are smart enough to help me!

um, you pressed the number for said dept., bitch

Me: Ok. What can I help you with?
SC: Are you open tomorrow?

for reference SC called on July 3rd, she is referring to our 4th of July hours.

ME: Yes, we are open from 7 AM to 9 PM.
SC: Hello?
Me: yes?
SC: are you going to answer my question?
Me: we are open form 7 am to 9 PM tomorrow.
SC: fuck you *click*

I really wanted to say, "I hope rain ruins your 4th of July party, bitch!"

[tropicsgoddess]

You can't please people, so why waste your time trying?

Exactly. So they were out of iced tea. Big deal, it's not the end of the world, I don't get what that SC's problem was being such a bitch over something so small and trivial.

[Samaliel]

Well, if they paid for 3 drinks and only got one, it is normal to inform the staff and either ask for a refund for the 2 other drinks or ask the staff to make it so you can have your 2 drinks.

But apparently people missed the line where it is said such things can be done while being a decent, polite, and even nice, human being. As opposed to a total bitch.

[Hemily]

Not quite as bitchy, but.....

My store has a auto-attendant. When you call it says "Thank you for calling your <location> <company>. For custoemr assistance dial 0 at any time. For the Dept X, press 1, for the dept Y, etc...." (Whole other rant o how annoying the system is in the way it is set-up up)

I hear the page for my dept.....

Me: Greeting
SC: Listen up! I don't know how the hell I got <dept> but I hope you are smart enough to help me!

um, you pressed the number for said dept., bitch

sometimes, those things just confuse me,weird name of departments, so i have no idea which one i need to solve my problem, so i just pick one that sounds most logical, and when they pick up the phone, it's another completely different department that i didn't pick, which just confuse me even more...

[draftermatt]

SL: *cuts me off* Don't apologize. It's neither needed, wanted, nor appreciated. I just want my money back.

I said something like that once. It wasn't over something trivial like tea, it was "You told me someone would be here, and they didn't show up, I lost a full day of work to sit around here with my thumb up my butt"

There was no apologizing for that, and the person's snide remarks when she first picked up the phone (she tried blaming me until I pointed out I called to confirm the time the day before).

I didn't want an apology, I wanted my freaking money and time back. And since it was "company policy that we don't compensate for lost wages" I was done talking.

Just remembering all that got my blood boiling. I'll never forget that idiotic company.

[zzapp the witch]

Comcast? /flees

[mattm04]

sometimes, those things just confuse me,weird name of departments, so i have no idea which one i need to solve my problem, so i just pick one that sounds most logical, and when they pick up the phone, it's another completely different department that i didn't pick, which just confuse me even more...

This is a supermarket. It is not like some Credit Card company or government office which can get confusing. Very simple 1-9 and 0. It says thank you for calling your city/street or other description of where said store is, Company Name. For custoemr assistance dial 0 at any time. For the Deli Press 1, for the Bakery press 2, for Produce Press 3, etc. If you press 1 it will connect you with deli ONLY.