Lawyer gets owned...
Yeah... lawyers have learned to fear the DarkCSR. From the classics of my previous job...
Setting: I used to work as a senior/rent-a-sup for a cell phone company.
Lawyer:I'm a lawyer and I know warranties. The previous store representative said that my warranty is void because there's liquid in my phone. But I haven't spilled anything in it and the only thing I can figure is the humidity in the air. Are you telling me that my warranty is still void? *rabble, rabble, rabble*
Me: Yes. The warranty does not make any distinction in terms of how the liquid got in there, simply that liquid damage is not covered by warranty.
Lawyer: So, you're telling me that this warranty is void. Where does it state that liquid damage isn't covered in the warranty.
Me: Well, sir, I'm looking at a copy of your user guide. If you look at page 192, section 1, Clause A, you'll see that <manufacturer> does not cover liquid damage.
Lawyer: Well, uh.... um.
Me: If you wish to dispute this further, you may want to talk with the manufacturer. In the meantime, is there any other questions I can answer for you?
Lawyer: <Click>
Another satisfied customer.
Yeah... lawyers have learned to fear the DarkCSR. From the classics of my previous job...
Setting: I used to work as a senior/rent-a-sup for a cell phone company.
Lawyer:I'm a lawyer and I know warranties. The previous store representative said that my warranty is void because there's liquid in my phone. But I haven't spilled anything in it and the only thing I can figure is the humidity in the air. Are you telling me that my warranty is still void? *rabble, rabble, rabble*
Me: Yes. The warranty does not make any distinction in terms of how the liquid got in there, simply that liquid damage is not covered by warranty.
Lawyer: So, you're telling me that this warranty is void. Where does it state that liquid damage isn't covered in the warranty.
Me: Well, sir, I'm looking at a copy of your user guide. If you look at page 192, section 1, Clause A, you'll see that <manufacturer> does not cover liquid damage.
Lawyer: Well, uh.... um.
Me: If you wish to dispute this further, you may want to talk with the manufacturer. In the meantime, is there any other questions I can answer for you?
Lawyer: <Click>
Another satisfied customer.
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