I work in a mall (duh), a mile down the road I "X" shopping plaza (a nice outdoor shopping center).
I am standing in the front of the store yesterday, talking to a mother and daughter. Outside the store there is another woman looking at the mall directory and looking confused:
This woman (AW: angry woman): walks in my store and asks, "where is the Old Navy?"
Me: Oh, that is at "X" shopping plaza, there isn't an Old Navy in the mall.
AW: What???? You have got to be kidding me!! (shoots daggars at me).
Me: It's only a mile down the road. It's quite a nice shopping center.
AW: I was TOLD Old Navy was in the mall!!!
Me: I am sorry you were told that. Did someone here tell you that?
AW: NO! ugh, fine, whatever (storms out of the store).
At this point I am completely in shock. I didn't tell her Old Navy was in the mall. Old Navy has NEVER been in the mall.
The mom and daughter witnessed the whole thing and asked if I was ok. Mom was concerned that the lady was going to bite my head off. I assured them I was fine.
They continued shopping.
On their way out, the mom turns to me and says, "Next time I come here I expect to see that you personally have moved Old Navy to the mall".
Had a good laugh with them.
I am standing in the front of the store yesterday, talking to a mother and daughter. Outside the store there is another woman looking at the mall directory and looking confused:
This woman (AW: angry woman): walks in my store and asks, "where is the Old Navy?"
Me: Oh, that is at "X" shopping plaza, there isn't an Old Navy in the mall.
AW: What???? You have got to be kidding me!! (shoots daggars at me).
Me: It's only a mile down the road. It's quite a nice shopping center.
AW: I was TOLD Old Navy was in the mall!!!
Me: I am sorry you were told that. Did someone here tell you that?
AW: NO! ugh, fine, whatever (storms out of the store).
At this point I am completely in shock. I didn't tell her Old Navy was in the mall. Old Navy has NEVER been in the mall.
The mom and daughter witnessed the whole thing and asked if I was ok. Mom was concerned that the lady was going to bite my head off. I assured them I was fine.
They continued shopping.
On their way out, the mom turns to me and says, "Next time I come here I expect to see that you personally have moved Old Navy to the mall".
Had a good laugh with them.
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