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SC: Well its not whats convenient for you, its whats convenient for your customers, wouldn't you agree?
20 or so minutes at a cost of an employees time with a return of $.25? What about that was so difficult for the SC to understand? Oh that's right, the part where customers think the world revolves around them. How silly of me.
"You'd feel a Hell of a lot better if you'd just rip into the occasional customer."
SC: Well its not whats convenient for you, its whats convenient for your customers, wouldn't you agree?
My fantasy reply to that SC question:
"Ma'am, I'm going to let you in on a little secret. It may appear to you that businesses exist to make your life more convenient, but our real reason for existing is to make money.
There. It's been said. If something will make profit us, we will do it. If it won't, then we don't care whether it's convenient to you, we aren't going to do it.
Now, I know what you're thinking. Why should you care about my store making money? The answer to that is simple. If we constantly engage in practices that lose us money, we go out of business. If we went out of business, then you'd not only be stuck having to go elsewhere for money orders and Western Union, you'd also have to go elsewhere for everything else you usually buy from us. That's sounds pretty inconvenient, doesn't it?
So really, our not offering those services is far more convenient for you in the long run, wouldn't you agree?"
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