I hate saturday nights

[CloserToSane]

Now I am home, fed and watered I shall begin my tale of pain.

So our hotel policy is very limited stags, we supposedly don't take more than two a month. We've got 5 in this weekend and a tour group. Of course the stag groups arrive all at once; they all complain and get confused. Here's a big hint, if we had you a key and the card says you're sharing with someone you don't like, then switch once you get there please.

And to share some of the joys of my shift, mostly copy and pasted from an email I complied for a friend who doesn't work weekends (lucky cow).

Taxis

I don't want to book another bloody taxi ever again. Ok fine I just did but still. No. Also what's with charging £20 freaking quid and taking one woman all around the houses. I DO NOT like that. I should've called them. She was a really nice guest as well. I've also complained to one Taxi Company, because their drivers are acting up. My manager hung up on the same company because they supposedly won't do an 'unknown destination' run. I've made enough of those bookings with them to know it's not true. They are now taking an age to answer the phone, co incidence? I think not.

Babies Italics - my thoughts

We're busy, the phones are going bananas and wait did that manager walk past this hell to go and chat in the closed (and therefore not busy) restaurant. Fine now I've called him and he's actually helping what is that noise? Oh you have a baby, how sweet.

Oh the noise, and on top of the stags no this isn't nice at all.

Hmm now let’s give you a key and you can settle the baby. Make the noise stop. Ok, now let’s just finish the check in with the husband.

Honestly I love kids, but at the height of our busy period on the weekend of hell, I'm going to move heaven and earth to get my nice quiet lobby back. As well as feeling sorry for the mum who looked tired and embarrassed assigning a room and getting her and the baby away from the lobby seemed like the best option. It did turn out to be appreciated and that was the sincerest thank you I've had.

Rooms

We are at this point stuffed as far as rooms go, I've got one room with a double bed, and a z bed. We want to hang on to that for a while, because of the stags of doom. So we put you and the mrs in a double, non smoking, ground floor room.

Ten minutes later

SH - sucky hubby
Me - Hey!

SH - We want a new room! This was the worst room, and you put us in there.
Me - I apologise, now we have a twin room or a double with a z bed in it too.
SH - *catbutt face* Fine, the double. It is a double bed right?
Me - Yes
Wife - glares at me
Me - I hope you trip over the Z bed.

I cut the new keys and listen to them moan about me as they leave. I did check the room later and its fine, nothing out of place, the bed is perfect and I was tempted to grab a nap.

Parking

G - Guest
Me - Hey again
M - My wicked manager

G - Your car park is full.
Me - Yes, there's a pay and display just down the road *explains charges, it's free for x amount of time etc*
G - But I need a car parking space until X o'clock
Me - I’m sorry but we're full, there's nothing I can do
G - But I have a car and? I have a pen that does not make me special
Me - We don't guarantee or reserve car parking spaces
G - You don't
Me - We have 100+ rooms and 50 spaces

Guest leave, and checks in about half an hour later - where he was in that time I don't know, it takes seconds to drive from the hotel to the pay and display.

M - Was that the guy who was complaining about parking?
Me - Yeah, why?
M - If he'd been nicer I'd have moved my car for him, but he was a wanker.

This is why M rocks.

A final note to co workers. We had no change for days, when we get change that's all they put in the floats. Now, if I'm counting do not interrupt me and do NOT touch the money. It earns you the look of doom, swearing and things are thrown. I am indeed a moody cow when I work 8 1/2 hours with no break and only a bottle of diet coke. Reception is hard work, do not underestimate the job I do.

But much love to the barman who wants to learn so he can help when we're busy, he's worked out how complicated our operating system is.

*deep breath* so, how was your day? If anyone sees an abandoned bottle of vodka, I'll happily adopt it. Or a reservations position.

[hinakiba777]

A final note to co workers. We had no change for days, when we get change that's all they put in the floats. Now, if I'm counting do not interrupt me and do NOT touch the money. It earns you the look of doom, swearing and things are thrown. I am indeed a moody cow when I work 8 1/2 hours with no break and only a bottle of diet coke. Reception is hard work, do not underestimate the job I do.

I can truly empathizes. I find that people ALWAYS start talking to me when I'm doing the till count at the end of the day. I need to check that all admissions, donations, sales, and memberships add up to the amount of money in my till. When i have a hand of 30 quarters and you interrupt me at 17, I will murder you.

Also, I get reception being hard. I'm on Rez Desk at my university. All packages, phone calls, deliveries, taxis, security requests, first aid requests, keys, and whatever else goes through me. Reception work is not easy.

Also, can i get some of the vodka? Twould make my day.

[BookstoreEscapee]

I have some blueberry vodka and lemonade. They go quite well together...

[CloserToSane]

I have some blueberry vodka and lemonade. They go quite well together...

That sounds great. *passes around glasses*

It feels very odd I've done 6 lates in a row and this is my day off. I keep thinking I should be in work today.

hinakiba: It's the 20p coins that people interupt me with. They're awkward little buggers and like to jump out of my hand. It's not fun, though at east our floats are only £100. That's pittance compared to some in London.

[Evil Queen]

Someone who knows my pain!

*hugs OP*

[erasily_ani]

I've been there. Oh lord, I've been there.

In college, I worked at a hotel and was the overnight manager. Let me tell you, people SUCK when they're tired and trying to check in.

Here, have some cookies. I have......oh......five dozen. (I bake when I'm upset. Yeah, I'm weird).

What do you want? Chocolate chip? Peanut butter? Snickerdoodle? Sugar? Cheese? (Okay, those are really more of a cross between crackers and biscuits, but they're good!)

[CloserToSane]

*Hugs EQ* Yep, I know your pain. And admire how you don't go bananas and rip a phone out of a wall or something.

Hmm cookies, umm cheese and sugar for desert? The later the check in the bigger the suck, especially when it's flight delay, not their fault they're stranded but hey we're giving you a room don't complain.