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Three sets of sucky customers, spaced fairly equidistant to each other throughout the night, so just as I was forgetting about the last one, another shows up to make my life miserable.
To explain the first two you need to know a little about where I work. It's a discount supermarket, so we don't hire baggers and you have to put a quarter into the carriages to make it pop out of the line of carriages. After shopping, you then come into my line and unload your groceries. I already have an empty carriage by my register which I put your groceries in as you're taking groceries out of the carriage you came with. You take your new carriage full of groceries, and leave the one you came with with me for the next person. If you put your carriage away correctly (back into the line of carriages, rather than the middle of the parking lot), the quarter pops back out and you get it back.
This means that if you come into my line with one carriage, you leave with only one carriage. Well sucky customer #1 (middle-aged lady) comes into my line with a carriage piled to the ceiling with items. I'm almost done with her order and I'm starting to have trouble getting everything to fit.
SC: Oh, this isn't going to fit. Just put the rest into this carriage [the carriage she came with that she's supposed to leave empty for me].
ME: You only came with one carriage, right? So you can only leave with one, I'm sorry.
SC: Well it's not gonna fit! I'll give you the quarter for this one!
ME: Even if you give me the quarter, I'm still not going to have a carriage for the next person. I'll have to run to the exit, all the way across the front of the building, get a carriage, go all the way back, then back to my line [note: very long line]
SC: *stares*
ME: Which I'm not allowed to do because I'm not allowed to leave my register.
SC: So you're telling me that you don't provide extra carriages for people who spend over 200 dollars??
ME: If you fit it all into one carriage coming in here, you'll have to fit it all into one going out. Otherwise, the front end would be too cluttered with extra carriages. Are you bagging it inside the store? [note: customers bag their own groceries here]
SC: Yeah.
ME: Well your daughter can just move some of these large items over to the bagging station there [long ledge that customers can put their groceries on as they bag].
SC: [talking to me in that sing-songy voice like I'm a complete idiot] Well I'm still gonna need two carriages to put the bags in...
ME: Well, I'm sorry, but you'll have to get the carriage yourself.
SC: [talking to the person behind her] This is ridiculous, isn't it? [don't you hate it when SCs ask normal people to agree with them, this person just went "Uhh umm yeah"
Ok, she left. The next sucky customers were a group of two young men who came into the store together. I finish their order. SC1 starts walking away with the carriage, but SC2 remains in front of the register. I realize that the next order was his, and not the family's behind them.
ME: [calling after SC1] Sorry, I need that carriage back.
SC1 brings the carriage back, but because they didn't give me any heads up that they had two separate orders, I didn't leave room to keep order #2 separated somehow in the carriage. I begin putting order #2 in the carriage, trying to keep it separate as best I can.
SC1: Whoa, you're gonna mix them up! Here, just use this carriage [the one they're supposed to leave me].
ME: Sorry, if you shared a carriage coming in, you have to leave with one carriage.
SC2: Here, I'll give you the quarter for it.
ME: *facepalm* [repeats previous answer for why that doesn't do me any good]
SC1: Well it's going to take 10 minutes to sort this all out!
ME: Well, I'm sorry, you didn't give me any heads up. But all of SC2's items are in this corner of the carriage or on top.
SC1: Fine, whatever. [they leave]
Okay, and sucky customer number three. This bratty little girl, about 7 or 8 years old, comes running from the exit doors all the way down the front end, with this blood-curdling, high pitched scream at the top of her lungs. This was no ordinary scream; it actually made me physically cringe when I heard it. She's running, and as she gets to my register I tell her sternly, "Stop with the screaming." She stops.
Little did I know that her mother was cashing out at the register behind mine. She complains loudly enough to the cashier so I can hear, but I pretend not to hear her anyway (she never confronted me directly, thank god).
SC: Who does that cashier think he is, talking to my kid like that? Telling MY kid to shut up. Charlie [manager] is gonna here about this. I know Charlie reeeallllll well. You bet he's gonna be hearing about this.
She leaves, without ever telling Charlie.
Hey lady, how about you actually try disciplining your child so other people don't have to?
To explain the first two you need to know a little about where I work. It's a discount supermarket, so we don't hire baggers and you have to put a quarter into the carriages to make it pop out of the line of carriages. After shopping, you then come into my line and unload your groceries. I already have an empty carriage by my register which I put your groceries in as you're taking groceries out of the carriage you came with. You take your new carriage full of groceries, and leave the one you came with with me for the next person. If you put your carriage away correctly (back into the line of carriages, rather than the middle of the parking lot), the quarter pops back out and you get it back.
This means that if you come into my line with one carriage, you leave with only one carriage. Well sucky customer #1 (middle-aged lady) comes into my line with a carriage piled to the ceiling with items. I'm almost done with her order and I'm starting to have trouble getting everything to fit.
SC: Oh, this isn't going to fit. Just put the rest into this carriage [the carriage she came with that she's supposed to leave empty for me].
ME: You only came with one carriage, right? So you can only leave with one, I'm sorry.
SC: Well it's not gonna fit! I'll give you the quarter for this one!
ME: Even if you give me the quarter, I'm still not going to have a carriage for the next person. I'll have to run to the exit, all the way across the front of the building, get a carriage, go all the way back, then back to my line [note: very long line]
SC: *stares*
ME: Which I'm not allowed to do because I'm not allowed to leave my register.
SC: So you're telling me that you don't provide extra carriages for people who spend over 200 dollars??
ME: If you fit it all into one carriage coming in here, you'll have to fit it all into one going out. Otherwise, the front end would be too cluttered with extra carriages. Are you bagging it inside the store? [note: customers bag their own groceries here]
SC: Yeah.
ME: Well your daughter can just move some of these large items over to the bagging station there [long ledge that customers can put their groceries on as they bag].
SC: [talking to me in that sing-songy voice like I'm a complete idiot] Well I'm still gonna need two carriages to put the bags in...
ME: Well, I'm sorry, but you'll have to get the carriage yourself.
SC: [talking to the person behind her] This is ridiculous, isn't it? [don't you hate it when SCs ask normal people to agree with them, this person just went "Uhh umm yeah"
Ok, she left. The next sucky customers were a group of two young men who came into the store together. I finish their order. SC1 starts walking away with the carriage, but SC2 remains in front of the register. I realize that the next order was his, and not the family's behind them.
ME: [calling after SC1] Sorry, I need that carriage back.
SC1 brings the carriage back, but because they didn't give me any heads up that they had two separate orders, I didn't leave room to keep order #2 separated somehow in the carriage. I begin putting order #2 in the carriage, trying to keep it separate as best I can.
SC1: Whoa, you're gonna mix them up! Here, just use this carriage [the one they're supposed to leave me].
ME: Sorry, if you shared a carriage coming in, you have to leave with one carriage.
SC2: Here, I'll give you the quarter for it.
ME: *facepalm* [repeats previous answer for why that doesn't do me any good]
SC1: Well it's going to take 10 minutes to sort this all out!
ME: Well, I'm sorry, you didn't give me any heads up. But all of SC2's items are in this corner of the carriage or on top.
SC1: Fine, whatever. [they leave]
Okay, and sucky customer number three. This bratty little girl, about 7 or 8 years old, comes running from the exit doors all the way down the front end, with this blood-curdling, high pitched scream at the top of her lungs. This was no ordinary scream; it actually made me physically cringe when I heard it. She's running, and as she gets to my register I tell her sternly, "Stop with the screaming." She stops.
Little did I know that her mother was cashing out at the register behind mine. She complains loudly enough to the cashier so I can hear, but I pretend not to hear her anyway (she never confronted me directly, thank god).
SC: Who does that cashier think he is, talking to my kid like that? Telling MY kid to shut up. Charlie [manager] is gonna here about this. I know Charlie reeeallllll well. You bet he's gonna be hearing about this.
She leaves, without ever telling Charlie.
Hey lady, how about you actually try disciplining your child so other people don't have to?
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